Medical Front Office Administrator (Shifts), Mental Health Clinic - Pretoria

Our client, a Mental Health Clinic, based in Pretoria East, is seeking to recruit an experienced medical administrator.

Responsibilities:

• Front Desk Management:
• Greet & assist patients and visitors in a professional and friendly manner.
• Manage incoming calls and route them appropriately.
• Ensure patient information is accurately entered into the electronic medical records system (Trifour - Trimed).
• Verify insurance information and collect co-payments as required.
• Ensure a neat and tidy work area.
• Maintaining an orderly and professional working atmosphere between administrative team and co-workers.
• General administrative duties.
• Administrative and Admission Duties:
• Manage and coordinate the facility's waiting list and bed list with discharges and admissions.
• Maintain and update patient records and files.
• Coordinate with medical staff to ensure timely patient care.
• Maintain office supplies and stock levels.
• Handle incoming and outgoing correspondence, including emails.
• Provide assistance and information to patient queries.
• Assist patients with completing necessary forms and paperwork.
• Laisse with Drs & MDT rooms
• Presenting orientation group
• Compliance and Confidentiality:
• Adhere to all privacy and confidentiality regulations in handling patient, personal and facility information.
• Ensure compliance with all relevant healthcare regulations and standards.

Qualification and Requirements:

• Matric
• At least 3 years' experience in a similar medical receptionist position
• Computer literate (TriFour - Trimed would be an added advantage and excellent Microsoft Excel experience)
• Own transport

Skills and Attributes:

• Strong interpersonal skills
• Professional communication skills
• Fluent in English and Afrikaans (verbal and written)
• Ability to work under pressure
• Ability to work independently as well as within a team
• Attention to detail
• Organized
• Computer literacy
• Ability to multitask
• Well-presented and professional

Working hours:

Shifts of 182 hours total per month (split in a morning / midday or afternoon shift) spanning over an 8-hour shift from 07h30 19h30 with 2 (two) Sunday shifts per month and paid overtime.

Appointment:

ASAP

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.