Responsibilities
- Ensure that all orders, via multiple customers and clients are received and acknowledged.
- Ensure that all orders are placed via NAV and that the Sales Quote/Sales Order is created and that follow up with the customer and the accounts department takes place.
- Ensure that all sales quotes are converted to sales orders. Once the customer approves a Sales Quote for In Bond stock, orders are placed on farms for delivery- as per KPI.
- Obtain required seal codes (long and short), quantity and alcohol % for each line item of export applications. For Duty Paid orders, arrange for Seal codes and alcohol % from the Warehouse. For In Bond orders, Seal codes and alcohol % are obtained from the farms.
- To liaise with all the farms regarding re-application of sensorial.
- Where applicable, arrange for Health Labels to be adhered to all bottles. Different countries have unique labelling requirement.
- Assisting with the creation of new customer accounts. Provision of support to master data, as well as to the customer, when new accounts are opened.
- Ensure accurate records of customer Export Orders are actioned in the time frame required. All Export Documentation is accurately executed.
- Discuss and design, profitability and management measures, to enhance and improve export processes and procedures, in conjunction with the Managing Director, General Manager and Sales Director.
- Grade 12
- Export Training / Qualifications
- 2- 5 Years Export Experience