Gant
Is an original in American Sportswear with European sophistication, offering contemporary high quality lifestyle clothes for men and women. The companys passionate values are based on its authentic and innovative Ivy League American East Coast heritage, dating back to its inception in 1949.
Main Purpose
To ensure the highest standards of customer service is delivered, responsible for assisting customers and meeting set targets.
Line Manager: Store Manager
Job Specification
Key Performance Areas:
- Cash control
- Perform cash desk function
- Cash control and banking processes are followed daily
- 0 cash variances maintained
- Manual transactions accurately recorded
- Stock Control
- Stock management processes are followed daily
- Customer orders are followed up
- Weekly stock counts are conducted accurately
- Store room department in good condition
- Shoe pairing exercise is completed weekly
- Customer Service
- Provide excellent customer service
- Internal & external customer relationship building
- Maintain good customer relationships
- Product knowledge
Experience:
- Minimum 1 years retail experience
- Complete Matric/Grade 12
- Retail administration disciplines
- Stock & cash management
- Product knowledge
- Sales knowledge and selling skills
- Knowledge and understanding of policies and procedures pertaining to the cash desk, stockroom, admin and all other relevant policies
- Numerical ability
- Minimising Risk
- Meeting Deadlines
- Planning & Organising
- Thinking Analytically
- Building Relationships
- Attention to Detail
- Understanding Others
- Influencing Others
