Minor Hotels is an international hotel owner, operator and investor with a portfolio of more than 536 hotels in operation. Minor Hotels passionately explores new possibilities in hospitality with a diverse portfolio of properties designed intelligently to appeal to different kinds of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Oaks, Elewana, Tivoli, NH Hotel Group, Four Seasons, St. Regis, Marriott and Minor International properties, across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
Job Description
NH Sandton Johannesburg is looking for an experienced and passionate General Manager:
This role will involve:
Sales & Profit Optimization: Provide strategic direction to achieve operational and financial goals
- Ensuring the mission, goals, strategies, and plans of the Company are clearly defined and adhered to
- To ensure accurate Budgeting, forecasting, and Revenue Management activities
- To set the annual budget and deliver the revenue and GOP targets of the property.
- Driving and identifying strategic initiatives in CRM, Hotel Marketing, and other core processes
- Driving the development of the brand, hotel offers, and the company value proposition.
- Managing the overall hotel portfolio and maintaining good relationships with suppliers
- Overseeing the approval of all CAPEX projects
- Supporting the Regional Office on strategic business development and related key corporate planning
- Driving strategic projects
- Overseeing the daily operations of the hotel to secure target achievements
- Driving and directing the effective utilization and administration of human capital, financial information, and physical resources to meet business goals
- Process streamlining and optimization of all aspects of the hotel business
- To ensure that the operational and service skills of the employees of the hotel are being constantly improved
- Create an inclusive culture of learning application and high performance through talent acquisition, and developing, coaching, and holding your team accountable
- BCom/ Business Related Degree/ masters degree in business related field will be an added Advantage
- Minimum of ten (10) years of Senior Management experience in Hospitality operations, with sales & marketing, people and culture, and financial planning responsibility.
- Ability to analyze and synopsize a monthly financial statement and prepare detailed budgets and operating forecasts. Proficient in the use of hotel property management system.
- Ability to motivate and negotiate effectively with key team members, guests, top management, and client groups.
- Ability to work in an organized, efficient manner with a high level of accuracy, attention to detail, and follow-through
- Strong experience in managing a diverse workforce including both sales and operations.
- Good understanding of Gaming
- Proven business and commercial acumen with strong financial management ability
- Ability to maintain excellent physical standards and service levels
- Customer service focus
- Strategic focus
- Good leadership and people development skills
- Strong interpersonal and communication skills
- Computer literate
- Problem-solving skills
- Integrity
- Right to work in South Africa
Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best work place culture.
