Posted on: 19 July 2024
ID 919509

Quality Assurance Generalist

Our client has a compelling opportunity in their Risk and Compliance department for an exceptional individual. They are seeking a talented professional with the right skills and experience to join them in maintaining the Quality Management System (QMS) and conducting periodic audits across their business units.

Key Responsibilities:
  • DEVELOP AND MAINTAIN QMS DOCUMENTS
  • Typing, layout, format, pagination, database, compilation, editing, review, and maintenance of QMS documents
  • Revision control and status tracking documents
  • Creation of complex diagrams, attachments, scanning, and converting documents
  • Ensuring documents adhere to ISO 9001 Standards
  • Providing QMS training to staff for increased awareness and understanding
  • Assisting staff with queries related to the QMS
  • Updating the BarnOwl system with the latest audit information
  • MONITOR COMPLIANCE WITH QUALITY STANDARDS
  • Auditing business units of conformance with QMS
  • Ensuring all standards, processes and procedures are documented and adhered to by staff
  • Addressing corrective and follow-up actions based on audit findings
  • Collecting data on corrective and preventive actions and analysing trends for QMS improvement.
  • Tracking and following up on outstanding corrective actions with objective evidence
  • Submitting statistical activity reports to the Manager of Quality Assurance
  • PROMOTE CONTINUOUS IMPROMENT
  • Developing, implementing, and maintaining a continuous improvement mechanism
  • Promoting QMS and continuous improvement through training, workshops and mentoring
  • DEVELOPMENTOF QMS TEMPLATES
  • Creating organisational templates for policies, procedures, work instructions, forms, checklists, and other documents
  • Enhancing QMS documents by incorporating external and internal formatting requirements
  • Consulting and disseminating information on new/amended requirements
  • Controlling external and internal formatting requirements
  • RISK IDENTIFICATION
  • Identifying relevant risks at an operational level using appropriate tools and techniques
  • Reporting identified risks to the Enterprise-Wide Risk Management function
  • Assisting Risk Specialists in developing mitigation plans for identified risks
  • DESIGN AND REDESIGN OF PROCESSESS (BRB)
  • Designing and redesigning within the company for improved business processes efficacy
  • Ensuring optimal internal and external processes for customer service excellence both internally and externally
Requirements
  • A National Diploma in Quality Management or a related qualification at an NQF 6 level or
  • A Degree in Quality Management or a related qualification at an NQF 7 level
  • 2 years Quality Management or Quality Assurance and/or Business Process Redesign
  • 1 year Risk Management (advantageous)
  • 1 year Aviation (advantageous)
Occupation:
Government jobs


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