Posted on: 31 July 2023
ID 875856

Global IT Technical Analyst - ViewPoint

About TMF Group

TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. Our 10 000 experts and 120 offices in 85 jurisdictions worldwide serve corporates, financial institutions, asset managers, private clients and family offices, providing the combination of accounting, tax, payroll, fund administration, compliance and entity management services essential to global business success.

TMF is undergoing a transformation of how we deliver services to global clients. As part of this transformation, we are establishing a Digital Operations organisation and we are recruiting a Technical Analyst to bring technical expertise to our Viewpoint system landscape.

We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website.

Job Purpose

The primary purpose of the role is to bring technical expertise for Digital Operations applications. Youll work within the Digital Operations Organisation to understand the impact of changes on the application and on other systems. The technical architect will be an expert in his domain. He will also advise on the future development of the GEM application landscape, considering TMFs strategy and newly available technologies.

The candidate should have experience of a matrix approach to working, collaborating with colleagues across teams. You will also be a team-player who can inspire colleagues to drive positive performance and behaviours.

Job Responsibilities
  • End to end functional system review for changes
  • Responsible for providing technical expertise to our internal customers (the business users)
  • Vendor management liaison with 3rd party applications/vendors to coordinate technical aspects around solutioning in line with global frameworks and criteria around security, functionality, scalability, and any other critical performance criteria
  • Work with stakeholders in regions who provide GEM services to ensure requirements are captured accurately and solution considerations are designed to meet business needs
  • Collaborate with the business to align the value proposition and business objectives with an adequate technology roadmap which meets those goals and delivers value-added outcomes. Translate business and technology requirements into architected technical solution or configuration
  • Pivotal role in aligning Global business, local operations and the IT delivery and support function.
  • Coordinates and unblocks technology issues with facilitation and engagement across the wider Global Delivery organization
  • Excellent interpersonal and communication skills, strong reasoning, analytical and strategizing Skills.
Good To Have Skills
  • Degree in Computer science or equivalent
  • 5+ years of experience in a similar role
  • Strong analytical, trouble shooting, and creative problem-solving skills.
  • Hands-on Experience in writing SQL queries.
  • Demonstrated technical excellence ability to articulate, solve, and close on technical problems.
  • Ability to multitask and work with minimum supervision.
  • Demonstrates the ability to work independently as well as a good team player as per project need.
  • Good all-round knowledge on any ERP application knowledge of Viewpoint will give a head start.
  • ITIL certification is a plus
  • High-energy team player with excellent English communication skills (verbal and written)
What's in it for you?

An exciting opportunity in an international company

Professional development opportunities as well as extensive individual further training opportunities, supported by our TMF Business Academy

A career within an ever evolving market

Flat hierarchies with direct contact to management and international exchange

Want to know more about a career with TMF Group? Watch this video:
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