Group Account Manager

Job Description

Own strategic customer relationship to boost profitable category growth with Customers, in line with our ambitions by Negotiating Joint Business Plans, leveraging all relevant customer stakeholders and internal processes. Getting these Plans executed effectively through the customer and operations teams. Delivering growth for Mars and target business shape in line with the growth agenda. Management and Development of the team.

What are we looking for?

• Bachelor degree or Diploma - Marketing or Business related degree
• 10 years experience as National Key Account Manager in FMCG or other such related roles
• Commercial acumen
• Proven negotiation and selling skills
• Advanced communication skills
• Conflict management experience
• Proven track record in managing a team

What will be your key responsibilities?

• Be category partner of choice with the customers
• Own customer plans/Joint Business plans with account to boost category growth, sales, customer market shares and margin
• Own the customer P&L to deliver on target business shape
• Responsible for the annual trading terms of all customers in scope
• Own Customer volume forecast accuracy (baseline, NPD and promo) other channels: identifying new business opportunities
• Lead, coach and develop a team of Customer Development Managers
• Through sales analysis provide the business with data insights and analytics required to run their business.
• Drive compliance to Mars QMP (Quality Management Processes) standards

Own category and brand execution in-store at account in the context of Perfect Store by :

• Delivering the right assortment and NPD meeting target WD levels
• Develop a tailored promo/support plan in line with the segment requirements
• Creating great visibility on shelf, and off shelf (e.g. POI) --> customer/channel specific

What can you expect from Mars?

• Work with over 130, 000 diverse and talented Associates, all guided by The Five Principles.
• Join a purpose driven company, where were striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.