Guest Relations Officer

Looking for a Guest Relations Officer in Stellenbosch Have you completed your degree and have a passion for working in a luxurious hospitality environment engaging with distinguished clientele? This could be for you!

We are looking for an experienced Guest Relations Officer that can create a warm and welcome guest experience -offering an atmosphere of elegance and professionalism.

Key Responsibilities

• Welcoming guests - Creating a warm and welcoming guest experience
• Managing reservations, check -in's and check-outs
• Assist guests with transfers, bookings and creating guest itineraries and tours
• Handling all guest communication and queries (calls, email etc)
• Liaise between departments (Lodge, Spa, Restaurant etc).

** Must have own reliable transport**