Posted on: 25 October 2023
ID 889978

Guidance Officer - Discovery Life

Discovery Life COMPLIANCE GUIDANCE OFFICER

About Discovery

Discoverys core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Life

Discovery Life is an ever growing fast-paced and dynamic environment that provides innovative risk assurance to individual clients. This environment thrives on customer engagement and customer experience as well as mutually beneficial relationships with our brokers and other stakeholders. It is important for our employees to provide a world class service to our internal and external clients, thereby ensuring long and sustainable relationships

About Compliance

Discovery Compliance provides sound advice regarding legislation, regulation, industry standards, codes, guidelines and best practice to operational management/projects and business units through the application of Compliance Risk Management principles, policies, processes and procedures.

Key Purpose

The success of Discovery is made possible by our great people. Our Compliance department is looking for a great person to join their team as a Compliance Officer to effectively and productively assist Discovery in managing its responsibility to comply with all the regulatory requirements and minimise the compliance risks identified in business. The Purpose of the role is to oversee Compliance Frameworks and managing compliance risks within specific business areas and management of staff.

Areas of responsibility may include but not limited to
  • Keep up to date with, and understand, relevant laws and regulations
  • Monitor compliance with laws, regulations and internal policies
  • Ensure that your findings are recorded and followed up with management so that issues can be rectified
  • Educate employees on not only the regulations but also the impact to the organisation if these are not complied with
  • Investigate irregularities and non-compliance issues
  • Report back to business functions on current risk and compliance performance
  • Highlight or escalate areas of concern
  • Contribute to robust and effective compliance controls within the organisation
  • Assist in the gathering of internal information in response to regulatory requests
  • Perform various general administrative duties (such as file creation and maintenance of ongoing administrative projects).
  • Collaborate with other departments to create a culture of compliance.
  • Provides reports on a regular basis, and as directed or requested, to keep all stakeholders and senior management informed of the operation and progress of compliance efforts.
  • Handle client complaints and responses to OMBUD
Education And Experience

Essential
  • Matric
  • Recognized compliance qualification from accredited institution (e.g. Compliance Management Certificate, Wealth Management etc.)
  • At least 1 3 years of working experience in Compliance FAIS, TCF (preferable call centre)
Advantageous
  • At least 2 of working experience in a financial service and/or Corporate Governance compliance role
  • Member of CISA, FPI
  • RE 1 and/or 5
Essential

Technical Skills and Knowledge
  • Excellent proficiency in MS Word, MS Excel, MS Outlook.
  • Knowledge of Business Procedures, Rules, Processes and Controls.
  • Solid Verbal & written communication
  • Report writing (where applicable, including prescribed Regulatory reports)
  • Attention to detail - Analytical
  • Problem solving
  • Dispute resolution
  • Relevant Regulatory interaction (where applicable)
Advantageous
  • Knowledge of the Financial Services Industry
  • Understanding of Compliance and Risk
EMPLOYMENT EQUITY

The Companys approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Occupation:
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