Green Cross & GX&Co
Green Cross was founded in 1975 by Karl and Hildegard Zeppel. As a leading premium footwear brand, targeting discerning consumers who are looking for comfort, quality and classic styling. GREEN CROSS now also trading under the GX&CO. continues creating career opportunities for talented and passionate individuals who wish to contribute significantly to the success of this dynamic business.
Main Purpose
To ensure the highest standards of customer service is delivered, responsible for assisting customers and meeting set targets.
Line Manager: Store Manager
Job Specification
Key Performance Areas:
- Cash control
- Perform cash desk function
- Cash control and banking processes are followed daily
- 0 cash variances maintained
- Manual transactions accurately recorded
- Stock Control
- Stock management processes are followed daily
- Customer orders are followed up
- Weekly stock counts are conducted accurately
- Store room department in good condition
- Shoe pairing exercise is completed weekly
- Customer Service
- Provide excellent customer service
- Internal & external customer relationship building
- Maintain good customer relationships
- Product knowledge
Experience:
- Minimum 1 years retail experience
- Complete Matric/Grade 12
- Retail administration disciplines
- Stock & cash management
- Product knowledge
- Sales knowledge and selling skills
- Knowledge and understanding of policies and procedures pertaining to the cash desk, stockroom, admin and all other relevant policies
- Numerical ability
- Minimising Risk
- Meeting Deadlines
- Planning & Organising
- Thinking Analytically
- Building Relationships
- Attention to Detail
- Understanding Others
- Influencing Others