Head of Product Development and Credit Lending Propositions

INSURGENCE: noun

: Being an active challenger

: Prepared to break new ground and create a large increase

An exciting, once in a career opportunity awaits an experience Credit and Lending Propositions Manager with a history of inspirational and strategic leadership.

This New Product and Credit Lending manager will play a critical part of an innovative and expanding fintech company.

If you-

• Can list new and improved products and services you have designed (or been a key part of designing) be it a physical, digital and mobile
• Are experienced with translating the company business strategy into Credit and Lending products and solutions
• Come from an innovative/ fintech background
• Are accustomed to close interactions with both external and internal stakeholders
• And accustomed to intense cross-functional collaboration to bring your products and service to life
• Seeking a culture that is transparent and authentic with a strong and deliberate focus on ethical and accountable behaviours
• Treating their staff, colleagues, customers and merchant partners with care and respect is a core belief in parallel to diversity and inclusion at all levels
• You've been trying to find a way to use your skillset to play an active role in improving the wellbeing of the communities the clients and merchants live within
• Bonus points if you have worked with the underbanked and underserved consumers of South Africa
• KEEP READING AND PREPARE TO APPLY FOR YOUR FUTURE.

MUST HAVE

• 8+ years experienceEnd-to-end Product Life-cycle Management (research, design, development and execution of products and solutions, from strategic context right through to market go-live as well as in-market continuous management)/ (Credit Cards, Short-term Lending)
• Minimum - Undergraduate degree in business and/or commerce
• 5+ years experience in Credit Customer Value Propositions Management
• 3-5+ years Risk and Compliance exposure in Financial Services
• 5+ years experience in Product Marketing
• 5+ years experience in Income Statement management
• Project management experience will be an advantage.

DUTIES

Product research and development and delivery

• Accountable for market research relevant to the client base we aim to service
• Understands the industry opportunities, current and future trends, market supply and demand, pricing, profit drivers, main competitors and enabling suppliers.
• Knowledge and understanding of competitors and formal and informal products operating in the market
• Accountable for the effective design, build and delivery within agreed timelines of the proposition products, features and solutions including scoping, design and implementation of this includes BRS documentation, case studies, test cases
• Understands the IT landscape for the selected products and features to ensure they are appropriate for the products and solutions that go to market
• Facilitate the relationship between various functions that are integral for the delivery of products and market solutions
• Conducts research, analysis and interprets the customer insight data in terms on an ongoing basis
• Continuously ensures that the solution built is aligned and relevant to the client value journey

Risk appetite and pricing

• Ensure Risk Appetite and Pricing is in line with the stipulations of NCA
• Establish and maintain the Risk Appetite for the Credit Portfolio
• Understand governance & compliance requirements in line with products and solutions that are brought to market.
• Custodianship of product pricing in accordance with the Risk Appetite, Risk-based Pricing models and the NCA
• Establish and manage customer monitoring structures and processes to ensure pricing is competitive, aligned to the risk appetite and can meet client requirements.
• Ongoing evaluation of product revenue, servicing cost structures and market penetration i.e., continuous assessment of overall product profitability and cost drivers
• Stakeholder Engagement and Management
• Ensures alignment between all stakeholders through effective communication
• Manages the relationships with all internal stakeholders that are part of the solution
• Ongoing engagement with relevant stakeholders in relation to market conduct, risk and compliance requirements
• Provide input into Learning and Development as required to support the products and solutions in the market

Go-to Market

• Works with the relevant go-to-market teams to promote the products and solutions appropriately
• Guides the change and marketing teams to articulate the marketing initiatives required promote the products and solutions effectively
• Analyses and interprets feedback received from customers and staff regarding the products and solutions and ensures necessary actions are taken to address and challenges and issues

Reporting and monitoring

• Establishes relevant performance targets and metrics
• Ensure adequate and appropriate reporting and monitoring is in place for products and solutions in the market.
• Financial Performance
• Responsible for the Credit Income Statement (Revenue drivers, Cost drivers) aligned to commercial performance expectations
• Accountable for ensuring the business case is met by continuously track improvements of products and solutions.

People management

• Manages delivery teams (direct and indirect reports) to ensure effective delivery of business objectives.
• Supports a culture of a high performing teams through performance management process, regular performance feedback and coaching, including addressing poor performance.
• Motivates team members and ensures that they receive recognition appropriately for their roles and responsibilities

Competitive salary.

In office based role with a dynamic team.

Apply today; don't miss your future!