Head Retail Sales & Operations

Sasol is a global integrated chemicals and energy company with a 70-year heritage. Through our talented people, we use our expertise and selected technologies to safely and sustainably source, manufacture and market chemical and energy products globally. When you join Team Sasol, you are joining a company that puts people at the center of everything we do.

Sasol invests in its employees along every stage of the career path and offers development opportunities to help you cultivate your career in a culture that embraces diversity and inclusion.

Job Req

7391

Closing Date

14 February 2025

OME

MSA: Energy Marketing & Sales

Location

Sandton

Purpose of Job

Develop, implement and manage the M&S strategy, technical service and sales and operations planning (SOPS) and budget for mobility customer segment. Ensure a focus on operations and customer service excellence within the segment. Ensure effective wet stock management for mobility customers. Develop, implement and manage marketing and sale activities for Energy Mobility Solutions. Manage and control the Franchisee and Dealer-owned network of service stations. Manage relationships with internal stakeholders and provide services and support as agreed. Manage staff and activities within M&S for Mobility Solutions.

Key Accountabilities

• Develop, implement and manage the M&S strategy, technical service and sales and operations planning (SOPS) and budget for the retail market.
• Develop, implement and manage different retail models.
• Provide support for strategic projects.
• Develop, implement and manage optimum product, price and service packages for Sasol and its retail customers.
• Provide sales and marketing activities to meet franchisee needs and expectations.
• Identify and develop new markets and new products.
• Manage the retention of existing customers and acquisition of new customers.
• Manage existing strategic partnerships and identify, negotiate, sign-on and manage new strategic partners.
• Manage and control the Franchisee and Dealer-owned network of service stations.
• Manage the customer contact centre.
• Manage and control all contractual and operational aspects of the Franchisee and Dealer- owned network w.r.t fuels, lubes and FMCG products (convenience store products).
• Recruit and train franchisees in the management of daily operations.
• Guide financial management and expenditure within services stations.
• Manage and control all aspects of the convenience store network, from stock levels to product ranges etc.
• Manage the development, maintenance and fulfillment of internal service level agreements (SLAs).
• Oversee the management of engineering for commercials installations and retails site.

Formal Education

3-4 Years University Degree or equivalent

Post Graduate Honours Degree will be added advantage

Min Experience

14 Years relevant experience

Experience in handling all contractual and operational aspects of the Franchisee and Dealer- owned network w.r.t fuels, lubes and FMCG products (convenience store products).

Proven track record in management and control of the Franchisee and Dealer-owned network of service stations.

Required Personal And Professional Skills

TC_Customer and Market Analysis

TC_Planning and Organisation

LC_Commercial Agility

LC_Business Ownership

LC_Drives Innovation

LC_External Focus

LC_Customer Centricity

TC_Corporate Strategy Formulation

TC_Understanding Customer Needs

LC_Collaborative

LC_Inspirational

LC_Builds Talent

LC_Developing Self

TC_Service Into Sales

LC_Partnerships

LC_Delivery Excellence

Sasol is an equal opportunity and affirmative action employer. Inspired by our Purpose of Innovating for a better world, Sasol acknowledges that diversity is intrinsic to the fabric of our organisation and is the key to our growth and success. Sasol is committed to the full inclusion of all suitably qualified individuals. Preference will be given to applicants from designated groups and people with disabilities according to Sasols Employment Equity Plan. This includes reasonable accommodation to enable individuals with disabilities to perform essential job functions.

Our automated process is designed to efficiently assess a large volume of applications. Should you not hear from us within 60 days of the advert closing then kindly consider your application unsuccessful. Thank you once-more for your interest in Sasol as your employer of choice, and we wish you all the best with your career aspirations and future applications with us.