Position TypePermanent
Role FamilyMarketing and Communication
ClusterBrand and Corporate Affairs
Remote OpportunitySome of the time
Location - CountrySouth Africa
Location - ProvinceWestern Cape
Location - Town / CityBellville
Introduction
Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities and businesses.
Role Purpose
Lead the Studio team by providing strategically sound, insightful and creative guidance that will enable the team to conceptualise, create and deliver excellent creative solutions for all briefs, whilst building their capabilities; and ensuring all processes are followed and jobs are delivered on time and in full.
Requirements
A qualification in graphic design/UX or equivalent
8 -10 years of experience as a creative lead
Proven track record and portfolio of successful creative campaigns.
Technical knowledge and proficiency of design software essential, especially Adobe Creative Cloud (InDesign, Photoshop, Illustrator and Acrobat), collaborative interface design tool (such as Figma), project management tool (such as Asana), as well as design understanding of Microsoft Office (Word and PowerPoint).
Possesses knowledge of print materials and understands which print vehicles are the best given the particular requirement of each brief.
Proficient in making recommendation ito design and creative that matches our communication channels.
Duties & Responsibilities
Strategy
Ability to interpret the clients brief in such a way that an effective balance is achieved between creative output vs meeting key strategic deliverables/business objectives.
Deep understanding of the business, brand and marketing objectives of the MMH brand, as well as those of all our clients.; in particular key strategic clients like Group Exco, Group Finance, Human Capital, Group IT, Transformation, and Sustainability.
Thorough knowledge of the MMH brand CI, and of the other brands in our organisation which we support and service.
Day to Day
Briefing all jobs into Studio and/or an external Agency (when the need arises).
Ensure proper process is followed with briefing documents being completed by clients via the Marketing Managers, for all requests that require a designer (not just the big jobs/projects).
Review each client brief and engage the relevant stakeholders for clarity and understanding where the requirements are not crystal clear.
Facilitate an internal creative review process to ensure creative outputs are on brief and meet creative benchmarks before the work is presented to client.
Proofing and reviewing all accompanying documents with the creative work before they are issued to client.
Be aware of all deadlines and prioritise multiple deliverables with similar deadlines (together with the Traffic Manager).
Proofing and reviewing all design reverts before they are issued to client.
Outsource work to external agencies and/or freelancers where necessary/relevant to meet brief objectives
- Briefing outsourced agency/freelancer and managing creative outputs as per internal process of providing input and reviews.
Present prepared mockups for the purpose of mutual proofing and critique with stakeholders.
Oversee finalisation and refinement of final designs after client input.
Liaise with the Production Manager on all production requirements, to ensure deadlines are met, and quality of collateral is consistently of the highest standards.
Solution oriented in executing design jobs within the constraints of cost and time.
Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
Keep abreast of design trends and keep the Design Team updated as to how to integrate into their work.
Arrange and facilitate design workshops/events, or similar, to inspire and motivate designers to continuously challenge themselves to produce great work.
Manage expectations by keeping project owner abreast of any development that may impact timings and deadlines.
Enhance department and organisations reputation by establishing innovative solutions and exploring opportunities to add value to the Momentum Metropolitan brand.
Daily Review Of Workloads With The Traffic Manager
- Ensure that the appropriate talent is allocated to each job and that workloads are evenly maintained.
- Ensure each designer gets the opportunity to build their capabilities with a variety of work.
- Manage stakeholder/client expectations with any changes that will impact initially agreed timings.
Competencies
Inspirational leadership skills
- Inspire, mentor and guide the creative design team and traffic manager, that will result in creative and relevant, excellence in performance.
- Responsible for the creative philosophy and standard of output across the creative studio.
- Be able to positively interact with and manage a large client base; via the internal and external marketing managers, and their teams.
- Verbal and written communication skills for meetings and presentations, spanning senior and Group Exco clients.
- Be able to troubleshoot with diplomacy.
- Be able to provide speedy solutions in times of crisis.
- Ability to work under pressure/short deadlines
- Be able to implement a practical plan of action in complex projects.
- Be a strong and competent project manager.
- Be able to oversee projects from initial idea to final completion.
- Translate business, brand and strategic marketing objectives into effective creative solutions.
Lead creative presentations to the client; and upskill the design team to do same.
Team Management Skills
- Create an environment for the creative team to think outside the box, and actively stimulate this, to produce their best work.
- Focus on making the workplace a happy place.
- Ensure our freelance design partners love to work with us.
- Provide the necessary support to the team in challenging and stressful situations.
- Manage feedback to the team for revisions, changes, and enhancements, on the bigger campaigns.
- Be able to keep the team engaged to the fullest, particularly at peak times for the larger team.
PLEASE INCLUDE A PORTFOLIO AS PART OF YOUR APPLICATION
AGENCY BRIEFING NOTES (OPTIONAL)
Agency Briefing
AF/AM
Budget: 850 000
APPLICATION QUESTIONS
Experience
How many years of experience do you have as a Creative Lead?
QUALIFICATION
Please describe your highest qualification.
