ISP in Stellenbosch requires helpdesk agents.
Job requirements:
- Grade 12 / Senior Certificate
- Must be between the ages of 20 - 25 years
- MUST reside in Stellenbosch, or direct surroundings. No other areas will be accepted unfortunately
- Excellent communication skills - Verbal & written
- Must be computer literate
- Fully bilingual (Afrikaans and English)
- Own reliable transport
- Previous experience at an ISP will be an added advantage
Job responsibilities:
- Supplying clients with general information regarding the service & Responding on emails
- Accurately screen incoming calls, redirecting calls and taking messages
- Assist the support department - Helping clients with basic support queries and do basic troubleshooting.
- Log tickets for all client queries and escalate as necessary
If you describe yourself as someone who is: passionate about customer service; well presented; patient, approachable and friendly; social and enjoys interacting with people; cheerful with an upbeat personality, then this position is for you.
Please send your CV with your salary expectation.
The company reserves the right to alter, withdraw or reject any advertisement without any explanation.
