ReservationJob search results in: Hotel jobs in Cape Town

provide callers with requested information. Relay and route written and verbal messages Handle room reservation requests after office hours Assist with customer service enquiries Ensure the filing of

KEY FOCUS AREASScope of workEnsure that the Reception and Guest Relations team obtains all required reservation information prior to arrival and follows up on arrival details on the day.Oversee the me

provide callers with requested information. Relay and route written and verbal messages Handle room reservation requests after office hours Assist with customer service enquiries Ensure the filing of

ion contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservation and answer inquiries from guests.Create and maintain computer - and paper - based filing

ion contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservation and answer inquiries from guests.Create and maintain computer - and paper - based filing

aily administration and coordination functions of the Food & Beverage Department and Restaurant Reservations. Key Duties And Responsibilities Complete Food & Beverage bookings for internal and

equipment are clean, well maintained and replaced if necessaryChecks the Food & Drinks outlets reservation lists, hotel arrival list, conference guest list, and VIP list to ensure that own staff

a directive on Revenue Strategies. Discuss Sales Strategies with DoS and GMMaintain and manage all Reservation Channels, ensuring RIL rate integrity policiesAnalyse Market Conditions and TrendsAnalys

ck out accurately and professionally, bringing a positive end to the guests stay with us, to make a reservation at any time, with the transaction being handled accurately and efficiently creating resu

Prefered skillsEnquiries, Bookings, Service Standards, Reservations, Travel, Travel and Tourism, Phone Manner, Following Up, Yield Management, Customer ServiceJob descriptionThe Reservations Manager p

e swift resolution.Coordinate with departments to implement service recovery actions when necessary.Reservation and Booking:Assist the reservations team in managing bookings, ensuring any special gues

provide callers with requested information. Relay and route written and verbal messages Handle room reservation requests after office hours Assist with customer service enquiries Ensure the filing of

n past groups once closed. Meeting minutes are kept copied to relevant departments (Sales, Revenue, Reservation, Rooms, F&B, etc) Reporting Ensure the G&E Assistant Manager update the Target r

SummaryWe are looking for someone to manage and coordinate the activities of the reservation team members providing reservations and customer services skills, while achieving customer satisfaction, ro

consumables and household products, inventory control, preparing cooked breakfast, admin duties and reservation management. We expect a lot in this key position and are prepared to remunerate the righ