Apart Hotel Receptionist

This role is all about delivering those WOW moments to our Guests. Together with your fellow Receptionists, youll spend your day welcoming guests to our amazing Apart Hotels in Cape Town, recommending unique experiences in and around the city, and ensuring our guests are happy at all times.

What youll be doing:

• Make sure our guests are happy!
• Welcome our guests as they arrive and make sure they have the best possible check-in
• Represent Propr to clients and guests who contact the property
• Liaise between Guest Experience, Property Managers, Operations, Concierges and most importantly our guests
• Answering emails, messages and phone calls
• Creating bookings and taking payments
• Co-ordinating Concierges
• Problem-solving with your Team on a daily basis

Heres our description of the ideal person for this job:

• Based in Cape Town
• Empathetic with high emotional intelligence
• Excellent in verbal and written communication
• Acutely aware of the body language of others
• On-time, in the right place at the right time and ready with a smile
• Tech-savvy
• Calm under pressure
• Crazy proactive
• Able to work shifts
• Detail oriented
• Someone who genuinely gives a shit about each guests experience
• A Team player! You do your best to help your team deliver a holy-shit level of service at all times

To apply, follow this link:
https://propr.typeform.com/to/lOTiQGzS

Applications without a Propr specific cover letter wont be considered.

Please note that due to high application volumes, only shortlisted applicants will be contacted. We wish you the very best!