Customer serviceJob search results in: Hotel jobs in Western Cape

ts request according to One&Only Brand standard. Finally, Guest Service Agents have a high sense of customer service and communication, fluent in English (written and spoken), and know how to work und

the department.Sound knowledge of MS Office Suite and PANstrat.Experience with the highest level of customer service in a luxury environment.Sound knowledge on the operation of in - room equipment and

e programmes (MS Office, Word, Excel).Skills and Attributes: A well - disciplined individual with a customer orientated can do personality.High level of professionalism and confidence.A well - discipl

ands how to manage in a culturally diverse work environment.Manages the quality process in areas of customer service and employee satisfaction.Managing and Conducting Human Resource ActivitiesSupports

during the event should the operations team require assistance. Follow up post conference to ensure customer satisfaction.Liaise with relevant departments pertaining to function accounts and ensure th

d route written and verbal messages Handle room reservation requests after office hours Assist with customer service enquiries Ensure the filing of customer bills docket and correspondence management

on - ManagementPosition SummaryRespond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mec

he Front Office Manager, the successful incumbent is required to provide professional and excellent customer service by attending to all telephone calls timeously for both internal and external guest

on - ManagementPosition SummaryRespond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mec

read and write in the English language.Good communication skillsAbility to work without supervision.Customer and Service Delivery focused.Ability to perform physically challenging tasks.Ensure uniform

he Front Office Manager, the successful incumbent is required to provide professional and excellent customer service by attending to all telephone calls timeously for both internal and external guest

enue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up - sell the customer and sell enhancements to create a better Marriott experience or event. Encourage guests or

g knowledge of hotel operations including sales, reservations, revenue & othersWorking knowledge of customer buying channels, specifically, GDS, wholesalers and internetKnowledge of Marriott corporate

during the event should the operations team require assistance. Follow up post conference to ensure customer satisfaction.Liaise with relevant departments pertaining to function accounts and ensure th

le achievement of revenue objectives. Provides an efficient and effective process to quickly handle customer enquiries within pre - defined parameters. Communicates booking information to all relevant

ands the importance of attention to detail in housekeepingIs passionate about providing exceptional customer service and takes pride in delivering clean and well - maintained guest rooms and public ar

mpowerment, teamwork, continuous improvement and a passion for providing service.Provides excellent customer service to all employees.Responds quickly and proactively to employee's concerns.Provides a

role oversees the coordination of staff to render excellent service to all the internal or external customers and upholding the standards set within the department with the overall purpose to execute

powerment, teamwork, continuous improvement and a passion for providing service. Provides excellent customer service to all employees. Responds quickly and proactively to employee's concerns. Provides

We are hiring for a Customer Support Consultant with the ability to fluently converse in Dutch as you will specifically be looking after the our Benelux market (Belgium, Netherlands and Luxenberg).Arg

emonstrate leadership qualities. Project a positive attitude. Guest oriented, with focus on proving customer and personal service. Excellent Time Management, submitting relevant reports on time. Shoul

l times To complete all given tasks in a timely manner and to adhere to operational hours as needed Customer Service Process Incoming and outgoing telephone calls, communicate verbally, written commun

h & Safety Manager proper Fire & Safety training for all colleagues of the relevant hotels. Customer Service Strives to keep all business units and related entities in the best condition for c

friendly and ambitious professional. Organized and thrives on managing multiple administrative and customer servicerelated responsibilities. Ability to deliver exceptional services despite heavy work

roach and the ability to remain calm under pressureExperience with PMS systems (Protel advantageous)Customer service driven with outstanding communication and active listening skillsFriendly, courteou

per the assigned event. Ensure that staff offers excellent service to all the internal and external customers. Upholding the standards set within the department at all times. Managing all subordinates

est according to One&Only Brand standard. Finally, Guest Experience Agents have a high sense of customer service and communication, fluent in English (written and spoken), and know how to work und

skillsHospitality Industry, Guest Experience, Attention to Detail, Operations, Working Experience, Customer Service, Pressure Situations, Phone Manner, Empathic Design, Problem SolvingJob description

s Food and Beverage supervisor or similar role within a luxury brand.Excellent people skills with a customer service orientation.Outstanding leadership abilities.Up - to - date with food and beverages

and the hospitality industry, with excellent interpersonal & communication skills and a strong customer service orientation. Your ability to maintain a professional working relationship with all

lification or SimilarHands on Problem Solving approach and the ability to remain calm under pressureCustomer service driven with outstanding communication and active listening skillsAt least 4 Years P

est according to One&Only Brand standard. Finally, Guest Experience Agents have a high sense of customer service and communication, fluent in English (written and spoken), and know how to work und

Qualification in Hospitality Management would be advantagious Good communication, interpersonal and customer service skills. The ability to motivate and train others and daily management of a team. Da

Standards, Reservations, Travel, Travel and Tourism, Phone Manner, Following Up, Yield Management, Customer ServiceJob descriptionThe Reservations Manager plays a pivotal role in managing reservation

Prefered skillsHospitality Industry, Operations, Guest Experience, Guest Service, Guest Relations, Attention to Detail, Working Experience, Organization Skills, Multitasking, Skilled Multi - taskerJob

tandards. Accruals are updated before month end. Preserve excellent levels of internal and external customer service. Design exceptional menus, purchase goods and make any improvements. Establish targ

everage Manager. The individual will be responsible for creating a good first impression, exceeding customer expectations through efficient delivering and friendly service with great positive attitude

vers are maintained. Ensure client service delivery is according to expectations and achieve 80% in Customer Survey Reports. Reporting & database managementCompleting sales reports required for an

es are executed in an efficient and effective manner by providing the necessary support to internal customers and Department Heads.Contribute to a progressive and service orientated Human Resources fu

d route written and verbal messages Handle room reservation requests after office hours Assist with customer service enquiries Ensure the filing of customer bills docket and correspondence management

quirements Diploma or Qualification in Hospitality Management Good communication, interpersonal and customer service skills. Ensuring compliance with hygiene and health and safety legislation/guidelin

l times To complete all given tasks in a timely manner and to adhere to operational hours as needed Customer Service Process Incoming and outgoing telephone calls, communicate verbally, written commun

l times To complete all given tasks in a timely manner and to adhere to operational hours as needed Customer Service Process Incoming and outgoing telephone calls, communicate verbally, written commun

to manage and coordinate the activities of the reservation team members providing reservations and customer services skills, while achieving customer satisfaction, room revenue goals and taking guest

mpowerment, teamwork, continuous improvement and a passion for providing service.Provides excellent customer service to all employees.Responds quickly and proactively to employee's concerns.Provides a

e manner.A high standard of personal presentation.Excellent verbal and written communication skills.Customer service skillsThe ability to be calm and well organized, even when working under pressure.

e manner.A high standard of personal presentation.Excellent verbal and written communication skills.Customer service skillsThe ability to be calm and well organized, even when working under pressure.

sary.Assisting colleagues with administrative tasks.Sorting and distributing mail.Provide excellent customer service. Requirements. Associate’s or bachelor’s degree in related field.Prior experience a

and manage all F&B orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement. Responsibilities: • Manage all F&B and day - to -

onal skills • Multitasking and time - management skills, with the ability to prioritize tasks and • Customer service attitude. Interested and Qualified persons are required to forward their CV/Resume

and that proper recommendations are offered to Guests upon request. Responsibilities: • Ensure the customers dining experience is one to remember • Maintain a high profile during service while being

erials, picking, packing and scanning orders. The goal is to increase efficiency, profitability and customer satisfaction. Responsibilities: • Prepare and complete orders for delivery or pickup accord

of our business. You will deliver a high - quality menu and motivate our staff to provide excellent customer service. Responsibilities: • Coordinate daily Front of the House and Back of the House rest

e are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers. The right Waiter/Waitress uplifts the dining experience for customers. We are looking for

e systems using keyboards, data recorders or optical scanners • Type in data provided directly from customers • Create spreadsheets with large numbers of figures without mistakes • Verify data by comp

t Computer literate (Nightsbridge, Excel, Word etc) Fluent in English and Afrikaans is an advantage Customer - centric Detail oriented Experience in food preparation and serving Shift work (including

d experience strongly preferred Guest focused with the ability to provide exceptional, high - touch customer service at all times Invoicing Managing and updating the Wine Club Data base Strong adminis

d beverage services. Reservations management. Sales and marketing. Hygiene standards. Staff morale. Customer service in all areas. About us: Silver Forest is a luxurious and tranquil private Boutique

oth owners and guests. Job requirements: Must have 5 star guest service experience. Must understand customer service and be passionate about the hospitality and travel industry. Able to take initiativ

h expense budgets * Annual budgeting & strategic planning * Processes for personal services eg: customer needs assessment, quality standards, evaluation * Business management principles including