HR Administrator

JOB SUMMARY:

As an HR Administrator, you will play a crucial role in supporting various human resources functions by providing various functions and assist in ensuring smooth day-to-day operations within the HR department. This role requires excellent communication skills, attention to detail, and the ability to handle sensitive information with confidentiality.

KEY RESPONSIBILITIES:

Recruitment and Selection:

Assist in the recruitment process by posting job advertisements, scheduling interviews, and communicating with candidates
Coordinate pre-employment checks and documentation for new hires
Maintain recruitment files and databases

Onboarding, Orientation and Offboarding:

Facilitate the onboarding process for new employees, including preparing necessary paperwork, conducting orientations, and assisting with training schedules
Coordinate the onboarding process for new hires, including the obtaining and completion of paperwork, arranging training arrangements, and the provision of necessary resources ensuring a smooth transition for new employees into the organization
Process employee terminations, conduct exit interviews, and ensure all offboarding procedures are completed accurately

HR Administration:

Maintain accurate and up-to-date employee records in both physical and digital formats
Support HR administrative tasks, including the preparation of HR-related documents, letters, and reports
Manage employee leave requests and attendance records
Assist in generating HR reports and analysing HR metrics as needed
Support benefits enrolment processes and assist employees with benefits-related inquiries
Maintain benefits records and assist in resolving any issues related to employee benefits

Employee Records and Documentation:

Maintain accurate and up-to-date employee records, including personal information, contracts, and performance evaluations, IR records ensuring compliance with data protection and privacy regulations

Employee Relations:

Address day-to-day employee queries and concerns and assist in resolving minor employee relations issues and escalate more complex matters to the HR Manager.
Scribe at disciplinary hearings
Keep an up-to-date tracker of all disciplinary sanctions and records

Labour Relations:

Address and resolve workplace issues, grievances, and disputes through effective communication and conflict resolution strategies
Facilitate effective communication between management and employees
Assist in the development and implementation of disciplinary procedures
Conduct investigations into alleged misconduct or policy violations and recommend appropriate actions
Ensure compliance with local labor laws and regulations

Performance Management:

Conduct performance improvement and appraisal meetings with employees and Team Leaders.

Training and Development:

Coordinate internal training programs, initiatives, and interventions for employees
Track employee training and development activities
Support employee development initiatives to enhance skills and competencies

Policies and Procedures:

Assist in updating and maintaining HR policies and procedures manuals
Provide guidance and communicate to employees on HR-related policies and procedures

Health and Safety:

Assist in implementing health and safety programs and initiatives
Participate in the coordination of workplace safety activities

HR Reporting:

Generate and maintain HR reports as needed
Develop and present HR reports to HR Manager and Leadership for informed decision-making

General HR Support:

Assist with HR projects and initiatives as assigned
Collaborate with other HR team members to ensure consistent and efficient HR service delivery

Requirements

National Diploma in Human Resources, Labour Law, Business Administration, or a related field
Preferable proven experience as an HR Administrator or similar role
Strong understanding of HR processes and procedures
Excellent organizational skills with the ability to prioritize tasks and meet deadlines
High level of discretion and ability to handle confidential information appropriately
Preferrable knowledge of working with HR management systems (e.g., ESS/ Sage) for managing employee data, payroll, and benefits
Excellent communication and interpersonal skills
Teamwork and ability to collaborate effectively
Excellent administrative skills
Detail-oriented with a focus on accuracy and attentiveness
Proficient in MS Office applications with Excel and Power Point
Knowledge of South African labour laws and regulations

Benefits