If you would like to have the opportunity to work with our varied and well-known brands, be part of a brilliant and supportive culture that makes a positive impact in the communities where it operates, have a balanced work-life pattern and competitive salary, we want to hear from you.
WHY FOUNDEVER?
At Foundever, you will find our contact centre jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. Your working life is how you spend a large proportion of your time. Why not spend it realising your potential? We focus on you and, with your drive, look to create your best moments.
WHAT YOULL BE DOING
As a HR Business Partner at Foundever Cape Town, you will support the South African HR team in providing a high-quality and proactive support service to the business.
Meeting both corporate and statutory requirements, encompassing all aspects of resourcing, employee relations, employee development and reward, and adding value in support of the companys business objectives.
ABOUT YOU
To be successful in this role you will have previous experience in an HR Business Partner role, ideally within the Outsourcing industry. You will have strong leadership and interpersonal skills with the ability to influence at all levels. You will be pragmatic with in-depth knowledge of HR best practices, employment laws and industry trends.
KEY RESPONSIBILITIES:
- Provide guidance and support to your operations colleagues on Human Resource best practice ensuring proactive delivery of HR processes and consistent measurement across the sites.
- Act as the first point of contact for line managers on all HR related issues, in particular: Absence Management, Performance Management, Capability, Discipline and Grievance, Non-Agent Recruitment and Selection, Employment Law, Employee Relations, Human Resource Policies and Procedures
- Attend cross-site weekly/monthly operations meetings and provide support on HR-related issues, in particular, providing advice and agreeing on actions in relation to absence management and conduct issues.
- Support the SA HR Team in providing advice and guidance to the site leadership team on best practice in human resources management, compliance with employment legislation, and internal security and audit procedures.
- Work across multi-disciplined Ops teams to lead and influence the delivery of HR policies and procedures, employee satisfaction and employee relations.
- Work closely with the site teams, in the development of a performance-driven culture, which encourages individual ownership of results and associate development.
- Support the HR Team in ensuring that the company remains fully compliant with changes to employment law and practices and that these practices are implemented consistently.
- Support the HR Team in implementing appropriate actions to raise associate satisfaction levels and ensure regular two-way feedback is undertaken with associates.
- Support the HR Team in ensuring attendance and attrition are effectively managed and reviewed, with remedial actions taken where necessary.
- Contribute fully to the business planning process and ensure Human Resources Strategy is aligned to business goals.
- Support and deliver HR related projects.
- Support Foundever MAX initiatives at a local and regional level.
- Take personal responsibility to understand and comply with all company and client security requirements and policies.
Industry: Excellent knowledge of current employment legislation.
Expertise: Robust understanding of SA Employment Law.
Communication Skills: Excellent communication, interpersonal, facilitation and influencing skills.
Ability: Ability to support change initiatives, with a good understanding of the principles of change management.
Critical-Thinking: Effective problem-solving skills and excellent analytical and judgment skills.
Attention to Detail: Attention to detail and ability to work within a fast-paced, highly energetic environment.
Background: A clear criminal background check.
Education: Qualified at or studying towards CIPD Level 5.
KEY POINTS
Salary: 35, 000 40, 000 ZAR per month (dependent on experience)
Benefits: Medical aid and pension
Location: Victoria & Alfred Waterfront, Cape Town
Contracted Hours: 40 hours per week
Working Hours: Core business hours
Contract Duration: Permanent
Apply Now! We look forward to reviewing your application.
Foundever is an equal opportunity employer. We value our diversity and were committed to making Foundever a truly inclusive place to work. We recognise and embrace that people work in different ways and well always adapt as much as possible so you have the best and most comfortable working environment that we can offer.
If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.
The personal data you provide in your application, and as part of the recruitment process, will only be held and processed for the purpose of the selection process of Foundever and in connection with any subsequent employment or placement, unless otherwise indicated. Your data will be retained only for as long as is permitted by South African legislation and then destroyed.
[ever] creative. [ever] committed. [ever] connected.
foundever.com
