Job Purpose
Responsible for the delivery, collaboration and the execution of HR services within the business by implementing best practice people initiatives in line with the business and people strategy.
Job Responsibilities
- Responsible for the overall day-to-day operations of the HR function including but not limited to HR administration, review of policies and procedures, further development and implementation of HR systems, recruitment and talent management, industrial relations, capacity building, organisational development and change management.
- Provide support to HR leads in collating and consolidate HR data that will enable business leadership to make the right decisions using relevant HR dashboards
- Be the first point of contact for managers and Senior Leads on operational HR issues and support them throughout the HR lifecycle, e.g. in HR planning, recruitment, onboarding, organisational development or change management.
- Consults with employees and managers to address root causes of human resources issues, attempting to resolve employee relations issues within the Banks guidelines.
- Educate business leaders to mitigate people risk and ensure adherence to legislation by consulting and providing guidance on the Banks HR policies, processes, and procedures.
- Support the implementation of DEI deliverables by ensuring that transformational targets are met through consideration of targets during the staff recruitment, retention and learning process.
- Employee relations: facilitate or act as a liaison between management and employees to resolve conflicts, address grievances and provide support to employees.
- Reward ad Recognition: implement and provide support for all REM and Benefits related processes, including EPWEV, ASR, RCs and OCIs
- Employee experience: Partner and align with line managers to create a positive employee experience for new and existing employees in order to improve the people promise.
- OD: Support business and Senior Lead to identify areas to improve and redesign their existing organisational structures, that aligns to the future business needs and workflow.
- Stay abreast in field of expertise and deliver on the expectations from stakeholders, build capability of self and staff by identifying current and future training and development needs.
- Support management to motivate staff to perform and contribute to the success of the business by creating an environment of teamwork and by engaging with staff and through encouraging participation in decision making.
- Professional Qualifications/Honours Degree
HR Related Degree
Minimum Experience Level
5 years' experience in HR generalist role.
Technical / Professional Knowledge
- Business terms and definitions
- Change management
- Client service principles
- Communication Strategies
- Employee training/development
- Governance, Risk and Controls
- Operations planning
- Organisational systems
- Principles of project management
- Relevant regulatory knowledge
- Staff resource planning
- Strategic planning
- Business writing skills
- Management information and reporting principles, tools and mechanisms
- Decision Making
- Building talent
- Inspiring others
- Continuous Improvement
- Driving for Results
- Planning and Organizing
- Preference will be given to individuals from under-represented groups
