Salary: R500 000 R600 000 pa CTC
EE candidates only
Main Purpose of the role: To operationalize the companys HR strategy for Agency. This will be achieved by implementing various HR processes across the HR Value chain and ensuring effective HR service delivery at functional & branch level. The HR Business Partner will act as the first of contact to employees for all HR related matters at functional or branch level.
The HR Business Partner will provide tactical support to the Senior HR Business Partner in the following areas:
- HR administration
- Talent Acquisition
- Performance Management
- Employee Relations
- Employee Wellness
- Employee Engagement
- Employee Value Proposition
- Learning & Development
- Talent Management
- B Degree in Human Resources Management
- Post graduate qualification in HR Management (advantage)
- 4-5 years experience in a Human Resources generalist role
- Bulk recruitment experience
- CCMA experience
- Change Management experience
- Call centre, Insurance, Debt recoveries retail industry experience (advantage)
- Knowledge and understanding of all relevant labour legislation; Human Resources practices, Policies and Procedures
- Working knowledge of and exposure to HR best practice in the following areas:
- Employee Relations processes procedures and practices
- Recruitment processes and practices
- Learning & development practices and processes
- Employee engagement
- EVP and the implementation thereof
- Performance Management
- Transformation and its application to
- HR practices (Employment Equity & B-BBEE)
- Succession Management
- Career Management
- Change Management
- Employee Wellness
- Exposure to HR Technology:
- HRIS systems; E-recruitment platforms etc.
- Proven ability to compile and manage HR
- Data attention to detail; data integrity management; confidentiality.
- Report writing using various MS Office applications (i.e. MS Excel, MS Word & MS Power Point)
- Working with People
- Adhering to principle and values
- Coping with pressure and setbacks
- Relating and Networking
- Delivering Results and Meeting Customer Expectation
- Adapting and Responding to change
- Managing conflicting demands effectively
STAKEHOLDER ENGAGEMENT
- Build and maintain relationships with key stakeholders in the business through active engagement and collaboration
- Offer guidance and support to employees, supervisors and managers on the implementation of all HR processes; practices and procedures
- Implement the end-to-end recruitment process (sourcing; interviewing; selection) at the branch/operational levels
- Implement the pre-on boarding and on-boarding process for new employees at branch/operational level
- Track the probation process at operational/branch level and provide support the management on the implementation of probation management
- Act as the first of contact to employees for all HR related matters
- Administer all HR administrative processes at functional & branch level
- Provide efficient HR service delivery across the employee life cycle
- Ensure the efficient resolution of HR related queries and service requests by collaborating effectively with all HR functional teams
- Provide support to managers and employees on all HR related practices, processes and procedures
- Support the implementation of learning and development interventions at branch level in collaboration with the L&D team.
- Provide input to L&D data management process as required
- Support L&D initiatives to embed a learning culture at functional & branch level
- Implement the end to end employee relations activities at branch level
- Compile and maintain all employee relations records at branch level
- Provide administrative support to the poor performance management/Performance Improvement programmes (EPEP & PIP) process at operational/branch level
- Provide input to into reporting on Employee Relations matters to management and the Senior HR Business Partner
- Support the implementation of Performance Management at Operational level by tracking and driving progress on actions throughout the Performance Management cycle
- Provide guidance and support to management and employees throughout the performance Management cycle
- Compile and maintain records on performance management activities at function and branch level
- Provide administrative support to Succession Management initiatives at functional & branch level (i.e. Talent identification, talent pool development plans implementation etc.)
- Ensure the implementation and socialization of the companys EVP initiatives at functional and branch level
- Provide input to engagement factors identified at functional & branch level
- Provide support to the implementation of culture projects as required
- Support the companys Transformation agenda at functional and branch level by identifying & implementing opportunities to further transformation in HR processes such as recruitment, promotions, L&D & Succession Management
- Provide HR data input to EE/Transformation committee structures at branch level
- Adhere to HR policies and procedures and advise employees and managers on policy changes as required.
- Compile & maintain data as input to key HR Metrics
- Provide feedback and updates regarding HR initiatives to management as required at branch level
- Compile reports on HR metrics and matters as input into Senior HR Business Partner reporting requirements