Hub Supervisor

Purpose of the Job

To ensure the Logistics hub is managed effectively and efficiently to maintain optimal service levels and KPIs.

Roles & Responsibility

Ensure handover is read to establish if any action is required before off-loading/loading of vehicles
Allocate checker and general worker to their designated areas in order for loading or off-loading to start
Ensure all relevant documentation is in line and received
Ensure that all emails are checked for any urgent messages or manual manifests from the Dispatching Depots
Ensure that all freight is scanned correctly and record any damages/shortages and action in accordance with the Linehaul procedure
Ensure that pictures are taken of all damages and wet parcels received as well as all short consignments to be recorded and notifications as well as pictures are sent to relevant parties
Ensure that all Linehaul manifests are debriefed and authorized on the Freightware system
Ensure that all loads, local and regional, are loaded correctly
Ensure that all parcels are scanned out of the hub onto a delivery manifest
Ensure that each checker scanning uses the correct details when generating a delivery manifest, such as to ensure each driver, route, vehicle registration number, and departing date are entered correctly onto the manifest
To oversee and check each vehicle that is loaded to ensure that each vehicle is fully utilized on the specific route it is going onto
To ensure that each delivery manifest is signed off by the checker and himself
Ensure that the debriefing sheets and route sheets for each manifest is completed in full and ensure that all add on manifest are filled in on the pre-loaded vehicles debriefed sheets
Ensure that all drivers leaving in the morning with pre-loaded vehicles sign for their seal verifications against the seal verification register on the night shift debrief sheet
Ensure that all debrief sheets are handed to the debriefing department for further completion before being handed to transport
Validate that all manifests created are authentic and correct, and should any discrepancies occur, investigate deviation and correct to conclusion
Run all status reports to ensure that all reports are clear and to ensure that all freight is handled according to their lead times and expected delivery days
To print status reports daily and ensure all reports are according to Value standards
Ensure that the Freight on floor report is scanned and printed daily on both night and day shift
The freight on floor report to accompany the status reports for the daily operations meeting
To be able to operate in shift work alternating Day and Night when required
To be able to Debrief transport and Hub Manifests
Must be able to control all aspects of Collections and capture accordingly