- Industrial Relations
- Recruitment and Selection
- Performance Management
- Scorecards
- Job Profiling
- Designing SOPS
- Training and Development – must be able to develop training programmes and train
- Health and Safety
- Skills Development - must know how to submit Annual training Report / WSP – must be familiar with the different grants that you can get from the SETA (This is a very important area)
- Succession Planning
- Excellent Retail Business Acumen
- Must also be efficient in Equity Submissions and Change Management
- Analyse and submit labour turnover statistics
Able to make applications for SDL Grants