We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great.
This position reports to the Head of Human Resources.
Your responsibilities will include:
- Strategic Partnering with Executive and Leadership Team
- Aligning People Strategy to Business Strategy and secure implementation of HR Strategy and policies in the business
- Advise, coach and support line managers and staff on the full range of HR functions and services, including: Employee relations, Performance management, Recruitment and selection, Job evaluation, Remuneration and benefits, Induction, Learning and development, Employee wellness and Organisational design.
- being a change agent, managing transformation and change to create a competitive and sustainable business
- Undertake specific projects, in consultation with management, to facilitate HR activities and enhance customer service
- Leveraging and co-ordinating services from the rest of the HR Centers of Excellence to deliver fit-for-purpose people solutions
- Informing and influencing management decisions through data tracking, analytics, benchmarking and insightful reporting
- Managing and mitigating all people risks and ensuring compliance to company policies and relevant regulations
- Driving diversity, equity and fostering a culture of Inclusion in Customer Service and the rest of the Takealot Group
- Pro-actively assist Line Management with implementation of HR services and interventions within the business i.e. recruitment, performance management, payroll and benefit administration, induction, change management, HR projects, etc.
- Support line management in forecasting and planning for people requirements
- Facilitate and promote employee engagement and feedback
- Provide expert advice and coaching to employees where appropriate
- Accountable for all Employee Relations within the division including representation at CCMA, ensuring alignment to the Takealot Code of Conduct and Disciplinary Code and upskilling & supporting divisional leadership responsible for disciplinary and incapacity management.
- Facilitate appointment approval processes
- Provide management with essential and accurate HR Reporting (legislative, monthly, training, assessments, projects)
- Ensure effective record keeping of all HR information
- Recruitment and retention of top talent for the Central Office environment
- Assess training needs and create and implement a Learning and Development plan
- Facilitate the development of training plans, execution of training and where required, facilitate training
- Manage and coordinate deliverables for an HR Practitioner
- In depth understanding of the HR role in driving business performance
- Experience in delivery in an HR advisory capacity preferably within the Retail environments
- Ability to influence and interpret the needs of stakeholders, with a strong customer service orientation and people management skills
- Critical and logical analysis: Creative thinker with ideas that will drive efficiency and improve business processes.
- Up to date with current technology, trends and best practices in HR practices
- Organization diagnostic skills & demonstrates systemic thinking
- Attention to detail
- Demonstrates a thorough understanding of confidentiality and ability to work with sensitive information
- Ability to work under pressure in a constantly changing environment
- Ability to work with all levels of staff and management including senior/executive
- Ability to prioritize in time sensitive environment
- Ability to act ethically and with integrity at all times
- Proactive, assertive, accountable and takes initiative. A 'can do' attitude.
- Excellent communication, presentation and interpersonal skills
- Good command of English language both written and oral communication
- Good project management skills
- Up to date with current tech, trends and best practices in HR practices
- Ability to work independently and as part of a matrix team environment
- A degree in HR or related field. A minimum of a BCom: HRM or BCom Industrial Psychology or related field
- Minimum of 5 years of working experience in a Human Resources generalist role
- Minimum 2 years of working experience in a retail, etail/ecommerce/Internet/Information Technology environment/ Call centre environment
- Proven ability to lead a team
- Proven experience in IR including representation at the CCMA
- Sound knowledge of labour laws and policies that govern the defined duties
- Excellent skills in MS Office, specifically Excel and Powerpoint and exposure to HR information systems
- Proven experience in Learning and Development, Employee Engagement and Employee Wellness
- takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa.
- We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
- We are short on ego and high on output.
- We are doers and not only thinkers, its all in the execution after all.
- We love what we do and what we are creating.
- is forthright but respectful
- is an expert at doing, who can not only design but also execute
- is analytical, able to use data to make decisions
- is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
- is passionate about the potential of e-commerce and delivering a world-class customer experience
- is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
- is able to think about problems from a business perspective using technical and product input
- is curious and challenge the status quo
- is innovative and enjoys iteration
- is collaborative
- will be at the cutting edge of developing new concepts for takealot.com.
- thinks like an owner of the business.
- is SMART, has INTEGRITY and is HARDWORKING
Takealot is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.