The HR Generalist is the frontline consultant to the business and employees; supported by a strong HR Team to create a positive employee experience and offering best HR advice on people matters. The HR Generalist is dedicated to collaboration with the HR team to ensure efficient and effective HR service offering. The ideal candidate will be an experienced and dynamic Human Resources professional. They will be both a subject matter expert, logical thinker and have strong planning and organisational skills
Number of subordinates: None
The Main Focus Areas Of The Role Are
With their access to employee data, the HR Generalist can spot trends, identify emerging needs, and address them in partnership with the appropriate business or HR stakeholders. The HR Generalist will support managers on a range of employee issues including employee relations processes.
Key Responsibilities
- New hire onboarding to create an unforgettable candidate and employee experience: Oversees activations and new starter announcements, organize and manage on-boarding, new employee orientation and training programs in conjunction with SDF.
- The process owner for employee relations management, including disciplinary and performance improvement.
- Consult managers on people matters that require in depth knowledge of policies, procedures, and local legislation.
- Act as Point of Contact for people tools, processes, programs, or projects
- Monthly reporting on HR trends- Onboarding, activations, terminations
- Required to assist with HR administration such as processing, ensuring accuracy and compliance of all paperwork.
- Conducts exit interviews, analyses data and identifies patterns & potential improvements.
- Employee off-boarding: Oversees termination processes, ensures proper notification of employee terminations internally and externally for compliance.
- Employee Relations - Tracks employee corrective actions, partners with the HR Consultant to make recommendations to management team for corrective action & continuous improvement, responds to employee relation issues such as employee grievances and discipline. Attends hearings if necessary.
- Advising on and monitoring the effectiveness of employee assistance programmes.
- Assisting and / leading any other relevant HR special projects
- Payroll capture and processing in SAGE 300 - Must have experience in payroll 5+ years preferred.
Typical Qualifications and experience required for the position:
- Minimum 5-7 years of experience as an HR Generalist or similar role.
- Minimum NQF level 6 in Human Resources / related field elated field (NQF level 7 is preferred)
- Solid understanding/experience with human resources and related people processes,
- Demonstrated knowledge of benefit & compensation administration,
- Recruitment & onboarding processes
- Handling employee relations issues,
- Organizational planning & development,
- Working knowledge of labour legislation performance management,
- Employee development, corrective action,
- Employee investigations,
- Regulatory reporting.
- Payroll capture and processing in SAGE 300 - Must have experience in payroll 5+ years preferred.
- High level of interpersonal skills and professionalism to handle sensitive and confidential situations and information.
- Ability to act with integrity, professionalism, and confidentiality.
- Thorough knowledge of employment-related laws and regulations.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Excellent interpersonal, negotiation, and conflict resolution skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Proficient with Microsoft Office Suite
- Accountability - Ability to accept responsibility and account for his/her actions.
- Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
- Analytical Skills - Ability to use thinking and reasoning to solve a problem.
- Attention to Detail - Being meticulous about detail and thorough in completing work tasks.
- Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
- Communication - The ability to communicate effectively with others both orally and in writing.
- Confidentiality - Ability to maintain confidentiality of sensitive company information. Ability to use discretion when conversing with individuals both internally and externally to avoid sharing sensitive information.
- Conflict Resolution - Ability to deal with others in an antagonistic situation.
- Cooperation - Pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Decision Making - Ability to make critical decisions while following company procedures.
- Enthusiastic - Ability to bring energy to the performance of a task.
- Goal Oriented - Ability to establish proper goals and to meet/exceed during a specified timeline.
- Integrity - Complete transparency and openness. Trustworthy, forthright, and honest.
- Interpersonal - Ability to get along well with a variety of personalities and individuals.
- Organized - Possessing the trait of being organized or following a systematic method of performing a task.
- Presentation Skills - Ability to effectively present information publicly.
- Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
- Respect - Respect each other, our customers, and suppliers.
- Teamwork - Communicating and working together to serve our customers.
