Marketing / Sales / Product Support
Job Description
Your Work Shapes The World!
When you join Caterpillar, you're joining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it!
Job Purpose
As an Industry Representative you will consult with dealers to market Caterpillar products and services and assist in the development of dealer sales capability within South Africa.
Job Duties/Responsibilities May Include, But Are Not Limited To
- Responsible for selling BCP Products and Service (integrated solutions).
- Meet/Exceed Business Plan Sales and Market Share targets for all machines, work tools and Customer Value Agreements at points of sale in the assigned territory.
- Accountable for the merchandising support budget for the assigned territory.
- Supporting dealers in developing short term and long-term strategies to provide a strong value proposition for retail customers.
- Assisting dealers on demand and supply management targeting to have optimal pipeline on ground to achieve business goals.
- Supporting dealers in tender business by recommending the right combination of products & services fitting to the requirements and managing the pipeline to meet the deadlines.
- Supporting dealer and Caterpillar marketing teams to deliver tailor made campaigns to acquire new customers with low cost.
- Supporting Retail and Second Level Dealer teams to execute the strategy in region.
- Being a champion of safety in region
- Mentoring minimum 2 local candidates to create and support the future pipeline.
- Excellent business communication skills.
- Knowledge of Caterpillar products, merchandising programs, and warranty practices and procedures.
- Current & proven track record of success in a (Internal or external) field representative role in construction equipment industry.
- Effectively work with others both internal and external and ability to work independently.
- Demonstrated the ability to work on increasingly more complex assignments.
- Demonstrated the ability to be a team player.
- Must be willing to travel extensively (50%) within Africa.
- Relevant degree or equivalent demonstrated work experience.
- 6 years + experience in Retail development and Second Level Dealer Network would be an asset.
- Demonstrated ability to adapt to change, creating & leading tactics matching market needs.
- Experience in creating roadmaps with dealers to achieve sustainable growth.
- Understanding of local customer trends / market needs and ability to provide supporting business cases for future product offerings.
- Experience in delivering basic product trainings to dealer sales team on ground.
Caterpillar is an Equal Opportunity Employer and considers applicants for all positions. Caterpillar commits itself to the realization of employment equity goals as envisaged in the South-African
Employment Equity Act and policies relating to workplace equality. Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
For more information, visit https://www.caterpillar.com/en/careers/why - caterpillar.html
Caterpillar takes data privacy seriously and is committed to compliance with The Protection Of Personal Information Act in South Africa. Candidate CVs are used for the limited purpose of evaluating suitability for this job role and deleted from our database when it is no longer needed for the purpose as soon as it is practicable. For more information on Caterpillars privacy practices, please visit our Global Data Privacy Statement .
Caterpillar is an Equal Opportunity Employer (EEO).
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