IT Operations Coordinator (Contract) - Gauteng - ISB5402132

Our client requires the services of an E2E Manager (Expert) - Midrand/Menlyn/Rosslyn/Home Office Rotation

• Amazing brand with cutting edge technology
• Excellent teams in Global team collaboration
• High work-life balance with Flexible hours
• Agile working environment

POSITION: Contract until December 2026

COMMENCEMENT: As soon as possible

Qualifications/Experience

• Degree in Information Systems or equivalent experience
• ITIL certification (advantageous)
• Any Scrum certification (advantageous)
• Any storage vendor certification
• Any operating system certification relating to data management
• Any programming certification
• Any web application programming certification
• Minimum of 2 years of IT operations experience
• Minimum of 2 years of ITIL work experience
• Minimum of 2 years of Scrum work experience
• Minimum of 4 years of storage and operating system administrator work experience

Essential Skills

• Deep knowledge of storage technologies as well as state of the art solutions
• Deep knowledge of both Unix and Windows
• Deep knowledge of mounting technologies Autofs and DFS
• Deep knowledge of protocols NFS and CIFS
• Basic knowledge of Active Directory/LDAP

Advantageous Skills

• Knowledge of framework Agile Working Model
• Knowledge of storage technologies emc2 and NetApp
• Knowledge of Systems Management such as scVENUS and Ansible
• Knowledge of Public Cloud such as Azure and AWS
• Knowledge of Directory Access Manager (DIVA)
• Knowledge of Intelligent Storage Orchestration Environment (iStore) and Active Directory Gruppentool (ADGR)
• Basic knowledge of ITIL and ITSM such as Problem-Incident-Change processes
• Basic knowledge of ITSM Suite
• Basic knowledge of Scrum
• Basic knowledge of Confluence, Jira and Bitbucket/GitHub
• Basic knowledge of operation and maintenance of web applications (programming)
• Basic knowledge of programming such as Bash and Perl
• Professional communication and documentation skills

ROLE:

• Responsible for CA Data Management of central sector and all plants and their guidelines
• Consult users how to store the CA data and permanent data archives as well as run reports
• Assign CA roles to folders (Unix only)
• Create and assign ADGR roles to folders (Windows only)
• Create CA data structure as per GROUP guidelines
• Rearrange CA data structure as per project and/or business unit guidelines and configure using Autofs (Unix) and DFS (Windows)
• Perform housekeeping/monitoring/manage NAS using central applications iStore and DIVA taking security aspects in consideration
• Identify and, upon request, delete obsolete CA data using web application CA Cleanup Tool (Unix only)
• Backup and restore CA data
• Allow users to request CA space using web application CA Space Request (casr) and integrate it into CA Verbund (Unix only)
• Allow users to monitor their CA space using Resources Monitoring (resmon) (Windows only)
• Provide CA space to applications for testing purpose using web application CA Integrations- und Test Server (ca-its) (Unix only)
• Perform reporting of/forecast overall CA Verbund storage demands (trees) using iStore (e. g. load of shares) and casr and, if required, adapt quota settings

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