Understand technology landscape that supports Online Business and Online Fulfilment, and lead translation of business requirements into effective IT solutions. This is a permanent position based at the Head Office in Cape Town City Centre.
Work Model: Hybrid (on-site 3 days per week, not necessarily full days or when required). Must be willing to relocate
Minimum Requirements
- Relevant 3 year Information Technology or business-related qualification
- Minimum of 8 years Business/Process Analysis experience, preferably across multiple disciplines/domains
- Minimum of 5 years in team management
- Working knowledge of relevant methodology and tools e.g. Process modelling tools, project management methodologies (Waterfall, Agile etc)
- Knowledge of e-commerce platforms and processes will be advantageous
- Experience in implementation of large scale web and app (e-commerce) projects in the Retail sector
- Proven track record in presenting business cases/feasibility studies/Impact assessments to executive or leadership teams
- Proven track record in leading team in project mode or general line management experience
- Provide leadership in the development of a Business Analysis approach in project execution or investigation
- Understand project context to determine applicable BPA approach
- Guide the development of or develop BPA Approach
- Partner with relevant IT stakeholder to ensure delivery of specific outcomes ie business cases, Impact Assessments, Feasibility studies etc.
- Lead the definition and review of business processes
- Understand current business processes and define future business processes
- Ensure documentation of future business process/es
- Facilitate Business requirements workshops or sessions
- Plan and execute business requirements elicitation sessions/workshops
- Lead/Participate in solution design workshops
- Provide input to System Requirement Specification and other Technical oriented documents
- Contribute in the development of the relevant project management artefacts i.e. Project Initiation Document (PID), PDR etc.
- Assist Project Managers/IT Business Managers
- Assist testing practice in the crafting of the integration and overall testing strategy
- Develop/Review a acceptance test criterion
- Ensure development of test scenarios and review Test Cases
- Coordinate and lead User Acceptance Testing (UAT)
- Manage and lead team of business process analyst within a project and or outside of a project
- Ensure team is effectively equipped to deliver
- Career Management
- Review continuous BPA ways of working to extract maximum value from the practice
- Assist Management in the review of operating model
- Ensure team adheres to BPA standards
- IT Business Process Analyst
- Waterfall
- Agile
- Retail projects
