Hire Resolves client is seeking a talented IT Support Engineer to join their growing team in Cape Town, Western Cape. The successful candidate will be responsible for providing technical support to the employees and customers, resolving hardware and software issues, and ensuring the smooth operation of the IT systems.
Responsibilities
- Provide first-line technical support to end users, resolving hardware and software issues in a timely manner
- Install, configure, and upgrade computer hardware and software
- Troubleshoot network connectivity issues and perform network maintenance tasks
- Manage and maintain IT infrastructure, including servers, switches, routers, and firewalls
- Provide training and support to end users on using new software and hardware
- Monitor system performance and ensure efficient operation of IT systems
- Collaborate with other IT team members to implement new technology solutions
- Document and update IT systems and processes
- Bachelor's degree in Information Technology, Computer Science, or related field
- Proven experience in IT support or related field
- Strong knowledge of hardware and software systems
- Proficient in troubleshooting network connectivity issues
- Excellent communication and interpersonal skills
- Ability to work independently and prioritise tasks
- Professional certifications in IT support (e.g. CompTIA A+, Microsoft Certified Professional) are a plus
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Contact Hire Resolve for your next career-changing move.
- Salary: negotiable.
- Our client is offering a highly competitive salary for this role based on experience.
- Apply for this role today, contact Carmen Schafer at Hire Resolve or on LinkedIn
- You can also visit the Hire Resolve website: hireresolve.us or email us your CV: itcareers@hireresolve.za.com
