This role will be mainly responsible for designing, planning and implementation of IT Infrastructure services used in MPA. This role defines mid & long term IT Infrastructure strategies according to technical trends and MPA service requirements.
Your Responsibilities Will Include
- Infrastructure Operations SPOC for projects
- Accountable for analysing and designing IT infrastructure solutions for projects and business needs in accordance with VFTR standards and procedures. Create and maintain IO NFRs
- Design & Implement Processes
- Will be accountable to design and implement Infrastructure processes like Service Requests, Capacity Management, CRQs, DPs, Team processes, SAFe practices.
- Manage technical terms and conditions of IO contracts
- Create and maintain technical terms and conditions of IT infrastructure support, maintenance and service contracts.
- Manage and ensure quality of the vendor involvement to IO projects and during daily operation.
- Infrastructure Efficiency
- Monitor capacity usage trends, seek possible bottlenecks, efficiency and saving potentials.
- Manage Technical Strategies
- Follow and analyse new/upcoming technologies and to evaluate their impacts on business requirements.
- Analyses alternative technologies and solutions.
- Planning & Implementation capability
- Planning new IT infrastructure platforms to provide best fit environments for applications, utilities.
- Provide assistance in new projects during all stages: assessment, planning, designing, initiation, implementation of the IT infrastructure.
- Quality assurance of new and existing IT infrastructure
- Lifecycle management of all IT infrastructure
- Evaluation of tools and applications to manage/monitor IT infrastructure.
- Information Security
- Comply with VFTRs information security policy, standards and procedures, available under Intranet / Corporate Security Library,
- Report all suspected security and/or policy breaches, potential security risks to VF TR Corporate Security,
- Protect VF TRs information assets from unauthorized access, disclosure, modification, destruction or interference,
- Protect user accounts and associated passwords and accept accountability for any actions performed via usage of those accounts.
- Business Continuity
- Ensure that VFTR BCM policy /standard ,procedures ,plans implemented and works carried out in compliance with BS 25999 -2:2007 Standard
- Ensure that BCM risks are assessed and mitigated so far as is reasonably practicable in VFTR Business Continuity Management System (BCMS)
- Ensure VTR BCMS by planning, establishing, embedding, implementing, monitoring, reviewing, maintaining and improving within VFTR
Technical / Professional Expertise
- Demonstrated, in-depth knowledge and experience of IT infrastructure solution design
- Good knowledge about all layer of IT infrastructure and technology trends.
- At least 10 years IT Infrastructure experience, including 3 years infra planning
- Know-how and experience of ITIL Process
- Analysis of service infrastructure requirements by working with solution and service owners.
- Act as single point of contact for IO for resource requests.
- Creating and maintaining reference IT infrastructure architecture.
- Creation of mid-term and long-term infrastructure strategies
- Know-how and experience about flow chart design and coding
- Capacity Management and identification of efficiency actions.
- Responsible for efficiency of infra capacity used by services.
- Good communication and coordination skills
- Should be a good team player and should be able perform well under stress
- Project Management skills
- Initiative taking and leading technical teams
- High negotiation skills
- Ability to create processes
- Ability to understand business expectation and challenges
- Ability to create mid-term & long-term IT infrastructure strategies
- SAFE 6 Agile experience.
The base location for this role is, Cape Town.
The Company s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.
