The role of an Inspector exists to ensure the consistent delivery of high-quality security services. Inspectors oversee and support security personnel, ensuring compliance with company standards, client requirements, and legal regulations. They act as a bridge between the company, managers and clients, addressing concerns, verifying satisfaction, and recommending improvements. By conducting site assessments, supervising operations, and responding to incidents, inspectors uphold service efficiency, mitigate risks, and maintain the companys reputation for reliability and professionalism.
Key Requirements
- Minimum of 5 years of experience in the security industry.
- A - Grade Registered (Updated)
- Driver's License
- Reside in the areas of Strand, Somerset West, Macassar or Stellenbosch.
- Proven experience in a similar role.
- Strong interpersonal and communication skills, with the ability to effectively interact with employees of all levels.
- Posses high-level understanding of the daily operations within the security sector.
- Leadership capabilities
- Excellent record-keeping and documentation abilities.
- Strong multi-tasking capabilities.
- Ability to present professional and respectable behavior towards all clients and stake-holders.
- Excellent time-management and organizational skills, with the ability to prioritize tasks and meet deadlines.
- Proficiency in Microsoft Office Suite.
- Ability to handle confidential information and maintain high levels of professional conduct.
- Strong problem-solving and critical-thinking capabilities.
- Ability to use initiative
- Capable of excellent performance without supervision.
- Must be capable of demonstrating a strong work ethic.
- Conduct Regular Site Inspections
- Perform routine and ad-hoc inspections of security personnel and client sites to ensure compliance with company policies, client requirements, and regulatory standards.
- Ensure Compliance and Standards
- Monitor and enforce adherence to uniform, grooming, equipment, and post order requirements among security officers.
- Supervise and Support Security Personnel
- Provide guidance, coaching, and on-the-job training to security officers to enhance their performance and resolve any operational challenges they face.
- Client Relationship Management
- Act as the primary point of contact for client interactions, addressing concerns, providing updates, and ensuring client satisfaction with security services.
- Incident Management and Reporting
- Respond promptly to incidents, investigate the circumstances, document findings, and submit detailed reports to management and clients as required.
- Conduct Risk Assessments
- Evaluate client sites for potential security risks or vulnerabilities and recommend appropriate measures to mitigate identified risks.
- Monitor Security Operations
- Oversee the daily activities of security officers, ensuring smooth operations and addressing any performance or staffing issues.
- Maintain Records and Reports
- Prepare and maintain accurate records of inspections, incidents, and compliance checks, ensuring timely submission to the operations manager or other relevant departments.
- Support Operational Efficiency
- Assist in the coordination of shift schedules, manpower allocation, and deployment plans to ensure optimal coverage at all client sites.
- Ensure Regulatory Compliance
- Verify that all security personnel are compliant with industry regulations (e.g., PSIRA certification) and company training requirements.
- Transportation of Personnel, Equipment, and Documents
- Transport security personnel to and from client sites as required.
- Deliver essential equipment, uniforms, and documents to and from sites in a timely and secure manner.
