KEY RESPONSIBILITY AREAS:
Installation and/or repairs of SVR units
Installation and/or repairs of fleet units
Ensure optimal number of fitments per day
Correct usage and updates on MoBitech device
Effective resolution of technical and client queries and escalate as required
Providing relevant feedback and resolutions to all relevant parties in specified time lines
Deliver professional interaction at all times and adhere to relevant SOP, SLA's
Comply to SOP, SLA's, Policies and Procedures at all times
Adhere to specific installation/repair TIG (technical installation guide) and product TIGs
Meet relevant quality standards at all times
MINIMUM REQUIREMENTS FOR THE POSITION:
Matric Qualification
Further qualification in Auto-electrical
2 years auto-electrical experience
Previous experience in installing and maintaining tracking and fleet management products will be an advantage
Computer literate (MS Suite - entry level)
Drivers licence
Ability to work at height (no fear of heights)
