Hotel Trainer - Head Office

This highly acclaimed Hotel prides itself on being a respected & progressive employer brand, celebrated for our investment in employee wellness, the broader community & the environment.

Presently, an opportunity exists to join our centralized Learning and Development team as a Trainer. The ideal candidate will have an excellent understanding of both hotel service standards and the learning and development environment.

We are looking for someone who can work well in a team yet independently, must have their own transport and be able to work overtime when required.

Key Responsibilities Will Include

• Be involved in the development of annual training plans and implement training plans in the business.
• Build and maintain a strong relationship with our managers.
• Facilitate training through on the job, face to face and online.
• Develop training material to improve service delivery in all operational areas of the hotel.
• Assess learners.

Requirements

• Grade 12 or equivalent
• Hospitality Diploma or Degree
• Previous facilitation experience
• Understanding of South African Skills Development Legislation beneficial
• Assessor or similar qualification preferred

Competencies

• Initiative
• Planning
• Results orientated
• Creating support
• Drive
• Situational awareness
• Co-operation
• Service Orientated

We Offer

• An empowering work environment.
• A remuneration package including medical aid and retirement benefits
• 21 working days leave per annum
• Other company benefits
• Training and development opportunities

Preference will be given to candidates who meet the requirements of our Employment Equity Plan