Internal Broker Consultant.

Closing Date 2023/09/18

Reference Number HOL230911-1

Job Title Internal Broker Consultant

Business Unit Hollard Insure

Department Western Cape Region

Job Family Sales and Distribution

Job Type Classification Permanent

Reporting To Regional Business Development Manager

Number of Positions 1

Location - Town / City Cape Town

Location - Province Western Cape

Location - Country South Africa

Job Advert Summary

Hello an exciting new opportunity has just become available in our Insure, Broker Distribution, Western Cape Region. We are looking to recruit a Internal Broker Consultant

Role Objectives

Support to Broker Consultants in processing all sales transactions assigned, within the set standards required by the company thus contributing to the productivity of the branch

Assist the Broker Consultant to develop and maintain effective business relationships with brokers in order to attract develop and retain profitable business

Assist where required to interpret, explain and effectively market all commercial products and services and direct enquiries to the respective centres of excellence

Contribute to the growth and profitability of Hollard

Key Responsibilities

Sales and Marketing: Assist the Broker Consultant to sell Hollard products to brokers and/or agents using consultative selling techniques. Contribute to effective marketing of the Company products by answering questions, resolve problems on topics such as policy status, billing, etc, and explaining new or revised products and processes

Account Management: Support Broker Consultants to meet goals for volume and value of quality new business quoted and written within company guidelines, by managing all accredited brokers, process all quotes assigned, update quote register, all quotes to be sent to Broker Consultant who in turn will forward to Broker complete the new business worklist and responsible for follow up, ensure all renewals are processed for preparation to negotiate with brokers Broker Consultant responsible for final sign off, processing and following up all declaration letters, assist with follow up and confirmation of surveys and ensure Risk Recommendations are followed up diary system to be used for this, prepare all new business closings prior to handing over to underwriting for processing, answering of Broker Consultants telephone in their absence Assist with servicing, growing and maintaining renewal policies

Risk Management: Credit control procedures, loss ratios, broker/agent agreements, ensure compliance with rating, underwriting principles and reinsurance

Underwriting/Risk Analysis: Analyse qualitative and quantitative data prepared by brokers to provide approval for risk selection and acceptance, coverage and price. Recommend creative alternatives in regards to rating plans, coverage and payment plans. Ensure reinsurance is in place where applicable. Ensure unsuitable risks are declined

Relationship Management: Interact frequently with brokers and/or agents

Required Knowledge And Experience

Minimum of 3 -5 years commercial short term insurance experience

Agriculture knowledge and underwriting experience will be a advantageous

Competence in Afrikaans will be advantageous

Educational Requirements

Matric

NQF 4 Insurance qualification or equivalent advantageous

RE advantageous