Posted on: 08 May 2023
ID 859045

Intelligence Analyst V - Regional

At Crisis24, A GardaWorld Company, we take a proactive approach to solving business challenges and our customers are at the heart of everything we do. Its the reason we love rolling up our sleeves and getting down to work and its why were so successful. It takes an entire team to stand behind something big. Interested?

Position Overview
  • Identify relevant online conversations, media ecosystems, and calls-to-action which might elevate risk to our clients operations in multiple cities and towns throughout Tanzania and Uganda.
  • Analyze all relevant media, [social] media, and communications that have social/political implications in ongoing and emerging threat profiles that intersect with our clients operations.
  • Assess and measure risk in digital communities, online ecosystems, and communications networks calling for disruption across multiple cities and towns in Tanzania and Uganda.
  • Harvest data and prioritize insights from multiple innovation and tech platforms currently in service by GardaWorld regionally and globally with a focus on misinformation, disinformation, calls-to-action or violence, and upcoming disruptions.
  • Produce weekly, monthly, and quarterly assessment reports.
  • Respond to RFIs: up to 6 x per month.
  • Engage with the client as required, including online briefings on weekly insights uncovered during analysts assessment responsibilities.
Competencies
  • Advanced understanding of threat/risk indicators in Tanzania and Uganda.
  • Advanced understanding of the socio-economic and political situation driving disruption and unrest across Tanzania and Uganda.
  • Advanced understanding of media culture in Tanzania and Uganda, including online, social, and broadcast, communications.
  • Advanced understanding of the oil and gas sector.
  • Advanced understanding of regional and global media trends, specifically those on major social media channels, including Twitter, Facebook, Reddit, Instagram, YouTube, TikTok, and LinkedIn.
  • Ability to generate written analysis and assessment products that prioritize insights from multiple threat/risk profiles in media and communications ecosystems throughout Tanzania and Uganda.
  • Experience with some aspect of digital communications is required; experience with social listening tools is a definite bonus.
  • The ability to write clearly and concisely in English to a wide audience.
  • Ability to write clearly and concisely in English.
  • Excellent briefing and communication skills.
  • Ability to successfully manage a client relationship.
  • Ability to self-start and work remotely with minimal daily oversight.
  • Advanced understanding of Microsoft Office specifically PowerPoint.
  • Prior experience with social listening tools or equivalent innovations and technologies.
  • The ability to manage and prioritize multiple ongoing projects.
Experience And Education
  • 3-5 years in a relevant analytical field, including threat/risk or media/communications.
  • 1-3 years experience working with social listening or relevant technologies which harvest insights in digital domains.
  • Understanding of the social, political, and economic conditions driving disruption and unrest in multiple cities and towns in Tanzania and Uganda.
  • Experience in the oil and gas sector.
  • Experience in compiling and generating analytical products.
  • Experience working remotely with minimal oversight.
  • Knowledge of French and/or local Tanzanian and Ugandan languages advantageous.
  • South Africa position. Occasional travel to Cape Town office, Tanzania, Uganda, or other GardaWorld corporate offices in Dubai or London, as when required.
Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.

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