Are you a digitally savvy sales and service professional with excellent communication skills and a passion for technology distribution? We are looking for an Internal Account Manager to join our team in Namibia.
As an Internal Account Manager, you will ensure our customers receive top-notch service and maintain consistent, accurate, and effective communication. Your role will involve supporting sales activities to meet specific sales and margin targets while ensuring operational excellence.
If you are ready for a challenge, please apply.
Requirements
Educational
- Grade 12 or equivalent.
- Tertiary qualifications preferred, with a focus on sales training or a related field being a strong asset.
- Previous experience within the Namibia technology industry is preferred.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with internal stakeholders at all levels.
- Proven organisational and time management skills, with the ability to prioritise tasks and manage multiple projects simultaneously.
- Strong analytical and problem-solving skills, with a proactive approach to identifying and resolving internal roadblocks.
- A keen understanding of internal sales operations and best practices is highly desirable.
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
- You have a keen eye for detail, ensuring accuracy when generating reports, tracking KPIs, and managing backorders and open quotes.
- You are highly adaptable, thriving in a fast-paced environment while maintaining a high level of professionalism and productivity.
- You demonstrate a strong understanding of product knowledge, inventory management, and sales processes, which supports your ability to drive business success.
- You are highly organised, which allows you to effectively manage partner accounts, backorders, and open quotes, contributing to a smooth sales process.
Channel Partner Management
- Serve as the primary point of contact for channel partners allocated to your rep code.
- Address partner needs and inquiries promptly and efficiently.
- Act as a liaison between the Namibia sales team and departments such as Product, Logistics, and Finance.
- Ensure timely execution of sales quotes and orders by managing service levels and resource allocation.
- Identify opportunities to streamline internal processes for increased efficiency within the Namibia sales team.
- Generate reports and track key performance indicators (KPIs) to monitor internal account management strategies.
- Maintain a comprehensive understanding of company products, services, and policies.
- Drive sales success by managing pipeline, backorders, and open quotes diligently and accurately.
- Reliable own transport
- This is an office-based position in the Windhoek branch
Please note: The company is under no obligation to fill this position, should you not have had any feedback within 2 weeks of submitting your application, you may consider your application unsuccessful.
