Internal Client Services- Manager – QIRR Independence: Monitoring and Regulatory

Company Description

Deloitte is a leading global provider of audit and audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories (collectively, the Deloitte organization) serves four out of five Fortune Global 500 companies. Learn how Deloittes approximately 312, 000 people make an impact that matters at www.deloitte.com

About The Division

It takes a high-powered network of internal support professionals to keep Deloitte going strong. The internal services function provides a wide variety of support services to our organisation and people.

Rewarding career opportunities are available in:

• Human resources
• Information technology
• Marketing and Communications
• Financial support services, and much more.

As with all the functions in Deloitte, a core set of competencies is associated with each internal service area. An overall understanding of value-added client service, the experience to work in multifunctional and cross-border teams, strong business acumen, and the instinct to think and act globally are essential for advancement within Internal Client Services.

What impact will you make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where youll find unrivalled opportunities to succeed and realize your full potential.

Job Description

Main Purpose of Job

An exciting opportunity exists for a manager to become part of the Central Independence team. We are looking for a solution- and process-focused individual with strong multi-tasking skills and who wants to be part of a dynamic team. This position will provide a great opportunity to play a vital role in enabling Deloitte to serve its clients whilst managing risk, protecting our reputation and brand.

This role will be responsible for supporting the Firms System of Quality management insofar it relates to Independence, prepare, and respond to Regulatory inspections, development and monitoring of remediation plans and provide support the business to perform required monitoring through:

• Monitoring execution of Systems of Quality management and ensuring compliance with all aspects
• Project managing practice reviews, quality reviews, member firm standards as required both internally and by regulators
• Policy drafting, reviewing and maintenance.
• Roll-out of client and engagement acceptance independence monitoring program
• Review and reporting of testing material
• Development of new monitoring activities / updating / refine monitoring activities within the function.
• Report writing in relation to response to any internal / external review.
• Liaison with various stakeholders, both in the team and with other leaders / monitoring teams.

Qualifications

Relevant business-related tertiary qualification:

• A compliance, risk, audit, or independence background
• Professional service delivery
• Understanding of a regulatory environment and ability to interpret and apply technical rules in a practical way.

Minimum Experience

• 4 years working experience (at least 1 year in a manager role)
• Knowledge of the applicable regulatory bodies (IFAC/SEC/PCAOB etc.) applicable to the audit environment.
• Proven project management skills

Desired Experience

• 2 years in a manager role
• Knowledge of risk and independence aspects affecting the audit environment would be an advantage.
• Knowledge of relevant Deloitte Policy Manuals on Independence would be an advantage (if you are a Deloitte internal candidate)
• Hands-on independence experience and a good understanding of independence in a professional services environment and the application of Independence management methodologies would be an advantage.
• 2 years experience in successful project management.

Additional Information

Technical Competencies

• High computer literacy, with solid working experience in Microsoft Office (Outlook and Word; advanced Excel would be an advantage).
• Demonstrated leadership skills
• Excellent written and verbal business communication skills and an excellent proficiency in English written & oral.
• Able to conduct meetings and workshops and deliver presentations skilfully.
• Delivery- and action-focused, and persistence and perseverance in driving issues to resolution.
• Good understanding of the principles of risk management and the ability to develop and present risk views with appropriate mitigation strategies.

Behavioural Competencies

• Excellent time management skills; ability to work on multiple simultaneous activities, apply prioritisation, and negotiate deadlines.
• Self-motivated, high-energy levels, enthusiastic, committed, dynamic and driven.
• Mature attitude with the ability to apply sound judgement to matters.
• Ability to follow through on tasks to completion; good follow-up skills.
• Ability to work in a fast-paced, dynamic and results-driven environment, and an ability to work under pressure, coupled with strong conflict management and negotiation and influencing skills.
• Ability to work with minimal guidance in a highly motivated and dynamic team.
• Good mentorship and coaching ability with desire to develop self and others

Talent Standards: Leadership Capabilities

Living our Purpose -Identifies and embraces our purpose and values and puts these into practice in their professional life

Influence -Builds relationships and communicates effectively in order to positively influence peers and other stakeholders

Performance drive -Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results

Strategic direction -Understands objectives for clients and Deloitte, aligns own work to objectives and sets personal priorities

Talent development -Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador

Professional Capabilities

Knows the business and industry -Knows how member firm business works and keeps up-to-date on industry activities, marketplace trends and leading practices

Manages to results -Takes responsibility for assigned areas and contributes to the successful realization of common goals

Manages and executes projects -Prepares and manages work plans to ensure efficient and timely completion of work

Solves problems -Identifies and solves problems objectively using analysis, experience and judgment

Manages quality and risk -Understands and applies quality assurance and risk management procedures in all areas of work performed

Manages change and ambiguity -Is adaptive and flexible in the face of change and ambiguity

Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive. Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.

At Deloitte, we want everyone to feel they can be themselves and to thrive at workin every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.