- General administration
- Switchboard / receptionist
- Filing and retrieving of all documents and scanning, printing and copying functions
- Perform any ad hoc duties when requested to
- Liaising with customers - identifying most appropriate product needs from the customer
- and recommends the best possible product in DNW that suits these needs
- Capturing sales orders, ensuring that the recorded delivery date is based on production
- or stock lead times
- Check product availability
- Calculates prices and prepares quotations (SAP) and communicates with customers
- Obtains agreement to purchase
- Calculates possible delivery lead time for made up items (slings)
- Perform any ad hoc duties when requested to
- Expediting sales orders and advises customers in writing of changes in delivery dates
- Arranges for clients to make payment (COUNTER SALES)
- Picks items sold and arranges for these to be loaded onto clients vehicle or despatched to client (COUNTER SALES)
- Prepare and follow-up on quotes recorded on the tracker system/check stock availability with SAP system/follow up on outstanding orders. Reports lost quotes to Sales Manager
- Report major stock movements to buyer or appropriate personnel in order to replenish stocks
- Create sales growth by contacting dormant customers/lost customers and communicate results with branch manager
- Reports competitor activities in order to establish competitor and strategy policies attends to customers in a professional manner when they call at the counter of phone
- Reports customer complaints to Senior Internal Sales person
- Keeps up to date with product technical info by studying supplier catalogues
- Run MRP to determine stock replenishment requirements
- Circulate excess within branches
- Assist with implementing a perpetual stock take programme to ensure all stock counted 3x p/a
- Assist with preparing all stocktaking documents in SAP
- Assist in investigating all stock discrepancies from admin side
- Obtain approval for any variances
- Process all purchase requisitions
- Reconcile all vendor invoices
- Expedite all purchase orders
- Attend to invoice discrepancies with vendors
- Prepare new vendor on-boarding documentation
- Creditors prepare invoices for payment. Do cost center allocations, get relevant signatories and reconciliation weekly ensure timeous distribution of invoices to creditors department (H.O.) every second week
- Receipting cash from cash sales and issuing customer receipts
- Preparing cash sale schedules for posting in cash sale account
- Prepares cash and documents to hand-over for banking
