Customer serviceJob search results in: IT, computing jobs in Cape Town

also support our clients global employees in collaboration with our network of local partners. As a Customer Success Manager, you will be responsible for advising and proactively guiding customers and

Job Title:Customer Service AdvisorJob DescriptionAre you looking for an opportunity to jumpstart your career in the health and safety help desk industry? Now is your time to shine with Concentrix in t

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with bus

deliver high - quality, scalable, and reliable web applications that meet the evolving needs of our customers. What you will do Work closely with product managers, designers, and backend eng

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with bus

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with bus

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with bus

MrD is looking for a highly talented Customer Service Manager to join our team in Cape Town. The Customer Service Manager is expected to lead, mentor, and inspire our high - performing customer servic

icas fastest growing internet service provider (ISP) with a focus on providing connectivity to home customers, and a wide array of technology solutions to businesses. We are obsessed about ensuring al

rketing initiatives to maximise ROI, focusing on lead generation, conversion rate optimisation, and customer retention.Work closely with the marketing team to ensure seamless integration of campaigns

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with bus

ment is an advantageThe Environment: takealot.com employees are entrepreneurial and dynamic, smart, customer - centric, fun and have the shared ambition of takealot.com being the leading e - commerce

ough insightful, actionable quality feedback. Your efforts will be key to delivering an exceptional customer experience.A critical eye for detail is essential in this role as well as analytical and pr

As a member of a highly skilled and motivated team, you will communicate with customers to identify specific needs, whilst delivering a market leading customer service/experience to increase the profi

re seeking an experienced Collections Agent to join our team who will be responsible for contacting customers to collect overdue payments on accounts while maintaining a high level of customer service

ice providers.NSC Global offers a unique business model, combining a focused group of world - class customers, with a unique range of services, backed up with outstanding responsiveness and customer s

imely manner using available resources within the companyIT Technical Support RequirementsExcellent customer service skillsStrong troubleshooting and critical thinking skillsPrevious working experienc

tive and coordinative functions and duties in line with SOPs, policies, & procedures.Supporting the customer service & buying teams in resolving:Customer order queries;Complaints and associated resolu

range of environments. Alongside our extensive, quality workwear offering, we strive to provide our customers with exceptional customer service and reliable, efficient support.This continued support i

, Siswati, Xitsonga. Setswana, TshivendaThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the busin

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with bus

DescriptionCustomer Solutions Manager, South AfricaAs an Amazon Web Services (AWS) Customer Solutions Manager you will be responsible for helping to guide the largest and most complex AWS customers al

Our Company:At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in

ness development or strategy experienceAt least 5 years of experience directly managing and leading customer - facing sales team, with a team of at least 5 admissions/field/sales reps, at a senior man

y the tech industrys best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, were on a mission to break new ground and lead the real estate industry int

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with bus

Our Company:At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in

tive and coordinative functions and duties in line with SOPs, policies, & procedures.Supporting the customer service & buying teams in resolving:Customer order queries;Complaints and associated resolu

ths. After completing all interaction exam/s and assessments graduates will be allocated to fitting customer accounts. Once candidates have proven themselves to be successfully productive on the job a

ths. After completing all interaction exam/s and assessments graduates will be allocated to fitting customer accounts. Once candidates have proven themselves to be successfully productive on the job a

growth from the largest and fastest growing small - and mid - market accounts to enterprise - level customers including public sector. The AWS Global Support team interacts with leading companies and

ties (technical): At least one (1) year of Workforce Management experience within the call center / customer service industry. Formal training in Workforce Management (i.e. real - time data analysis,

opment department.From a support technician to engineers' point of view, yourrole is to ensure that customers receive excellent and consistent service to a high standard and handle issues in an effici

people who:are decisiveare continuously learning & improvingthink bigare proactiveobsess about the customer and the customer experienceare accountablecollaborateare trustworthy, approachable and open

ity and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training. Provides support to customer/users where the product is highly t

neer to determine requirements and resolve problems. Co - operates with senior support personnel on customer requirements and needs Key Deliverables / Primary Functions Install, maintain, update, and

ance, and ensuring the seamless operation of client IT infrastructure. Your expertise and excellent customer service skills will contribute to our clients reputation for excellence.Why work for them?O

accurate forecasting of effort required and closing timeframe Multitasker, Self - motivated Client/Customer Service Orientation Quality Assurance Attention to detail Dedicated collaborator with a str

y the tech industrys best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, were on a mission to break new ground and lead the real estate industry int

tail and CPG sectors, including operational, regulatory, and market risks.Business OutcomesEnhanced Customer Satisfaction and Loyalty: Elevating client satisfaction through exceptional service, foster

Apply NowJob AdvertAre you passionate about sales and customer service? Do you thrive in a fast - paced environment? Concentrix is searching for individuals with previous sales experience to join our

of development work. Attend conferences and workshops as required. Facilitate UAT sessions with the customer. Participate in cross - service activities and projects as required. Undertake other duties

he public sector, including political, regulatory, and operational risks. Business OutcomesEnhanced Customer Satisfaction and Loyalty: Elevating client satisfaction through exceptional service, foster

ail and CPG sectors, including operational, regulatory, and market risks. Business OutcomesEnhanced Customer Satisfaction and Loyalty: Elevating client satisfaction through exceptional service, foster

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with bus

tments to create targeted, accurate content that supports overall business objectives and addresses customer pain points.Your QualificationsYou're not just a content creator you're a curious explorer

l in their future careers.In this role you will be responsible for completing interactions with our customers by resolving product or service problems by clarifying the customer's complaint; determini

aries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit

e desirableA passion for Service DeliveryExcellent written and verbal communication skillsExcellent customer facing / customer service skills.Able to work under pressure and meet deadlines.Able to dem

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with bus

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with bus

high - performance. We think big, move fast, take ownership, and are used to winning. Our dedicated customer service team is at the heart of our success, setting industry standards by enchanting custo

Roles and Responsibilities: Understand the customer's requirements at inception of the orders/service requests/projects and throughout the roll - out. To be the first point of escalation and expedite

e 2024.Role Purpose/Business Unit:The Account Manager will secure new business from their allocated customer list, derived from a specific set of customers. The Account Manager will need to successful

pply Chain, and team leads from respective teams where necessary to drive resolution. Liaising with customer service to obtain further information to facilitate investigation resolution. Building and

organization, and AWS - scale technical challenges. We own critical cloud services used by all AWS customers to build, optimize, manage, and operate at scale. Our broad portfolio of services includes

e opportunity to join a creative, dynamic team of Logistics Specialists, dedicated to providing our customers with a world class customer service. Be a part of operating the worlds largest cloud compu

Our Company:At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in

environment is a plusThe Environment:takealot.com employees are entrepreneurial and dynamic, smart, customer - centric, fun and have the shared ambition of takealot.com being the leading e - commerce

an organisation that is:Passionate about its peopleFocused on delivering the very best tech to our customersOffering the flexibility to work how and where you are most successfulObsessed with our cus