Customer serviceJob search results in: IT, computing jobs in Cape Town

g together committed people dedicated to delivering innovative enterprise solutions that help their customers contribute to economic growth. As a vibrant and innovative company, they deliver industry

DoExcellent communication skills, Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills. Technical Knowledge in Troubleshooting Base Operating systemIssues and e

- commerce experience, this is your opportunity to kick - start your career.You will report to the Customer Service Team LeaderYour responsibilities will include: Deliver timely, accurate and profess

t in resolvinginvestigations and breaches identified.Furthermore, the role interacts daily with the Customer Service teams. Process Improvement:Regularly review and analyze key metrics in Data Complia

ABOUT USDataEQ uses social media and other customer feedback data to help our clients (large enterprise brands) generate better CX insights, manage risk, improve conduct reporting and optimise social

cations including VoIP, surveillance, network faults, user administration, as well as responding to customer queries as the first point of contact? Can you do all this while adhering to all the polici

beyond the expectations of the client.To be a successful Service Desk Agent, the individual must be customer and service oriented, self - confident, and have an aptitude for ICT issues.Maintains direc

to demonstrate levels of ownership, accountability and Publisher advocacy that enables a remarkable customer experience. As a front line manager of associates, the Team Manager will regularly monitor

ple who:are decisiveare continuously learning & improvingthink bigare proactiveobsess about the customer and the customer experienceare accountablecollaborateare trustworthy, approachable and open

ple who:are decisiveare continuously learning & improvingthink bigare proactiveobsess about the customer and the customer experienceare accountablecollaborateare trustworthy, approachable and open

com, our culture is our soul. We are passionate about our people, technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in

and service providers. We offer a unique business model, combining a focused group of world - class customers, with a unique range of services, backed up with outstanding responsiveness and customer s

oin our team in the Cape Town DC. We need committed people who want to deliver great service to our customers, get involved in interesting and inspiring challenges and shape the face of e - commerce i

, Pages, Software as a Service (SaaS), Sales, Sales Trainings, Interpersonal Skills, Institutional, Customer Relationship Management (CRM), Training CoursesJob descriptionJob Title : Sales Development

own - CBDPay Rate: R 67.35 per hourStart date: April 2023Our mission at Amazon is to be Earths most customer - centric company, and our award - winning Technical Support team is a key part of achievin

op quality software.Analyse, troubleshoot and debug product defects and provide timely solutions to customer issues.Develop an understanding and knowledge of products/solutions, architecture and syste

s mechanical, electrical and plumbing operates at 100% availability while maintaining first - class customer service to the teams and groups within the data centers. You will be tasked with driving in

s assessment and adjudication, supply chain management, and tailor - made bespoke solutions to meet customer demands in a responsible, cost - effective, and sustainable way.Mission Statement:Our new m

Competency GroupPlan and support delivery of Technical Trainings, knowledgesharing ExternalClients/ CustomersClient connect to give updates and get feedback on the process.Fix any deviationsDisplayLis

grow the payments market.Planet are a technology company thats transforming payments by putting the customer experience first. We help our customers deliver a better experience for guests, shoppers, a

erformance with key stakeholders. The Quality Lead is responsible for performing quality checks for customer advisors, ensuring that we adhere to regulatory requirements, and client expectations and p

, Pages, Software as a Service (SaaS), Sales, Sales Trainings, Interpersonal Skills, Institutional, Customer Relationship Management (CRM), Training CoursesJob descriptionJob Title : Sales Development

m EST)START DATE IMMEDIATELYThis role is responsible for delivery excellence of all support towers, customer relationship management, client care, and P&L responsibility. This position holds the r

nsible for the day to day leadership, engagement and management of an operational team, in a highly customer experience focused environment.Key Performance Areas The Role Includes, But Is Not Limited

e (W2)START DATE IMMEDIATELYThis role is responsible for delivery excellence of all support towers, customer relationship management, client care, and P&L responsibility. This position holds the r

ple who:are decisiveare continuously learning & improvingthink bigare proactiveobsess about the customer and the customer experienceare accountablecollaborateare trustworthy, approachable and open

motional presentations. Help distribute marketing materials. Manage and update company database and customer relationship management systems (CRM)Help organize marketing events. RequirementsA degree i

ole responsibilities will include, but are not limited to: - Provide 2nd line technical support for customer issues escalated from the Support Desk, which involves ownership and resolution to the clos

managing a mid - sized to large call center operation. Proven experience managing metrics, ensuring customer satisfaction, and reporting statistical performance levels related to call center. Exceptio

thods, and presentation.To succeed in this role, you should be committed to providing employees and customers with excellent service. You should be positive, friendly, knowledgeable, and polite.This i

to coach junior staff members.Ability to play an influential role in the teamCommitted to excellent customer serviceAbility to liaise with customers to define specifications on projectsKnowledge and u

our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in

entity builds trust.Smile Identity is Africa's leading identity verification, and digital Know Your Customer (KYC) provider. We help companies scale rapidly across Africa by confirming the true identi

Performs customer service activities and initiatives for limited number of products or clients.Job TitleCustomer Service RepresentativeJob DescriptionAre you a passionate Customer Service Advisor and

nd we embrace any opportunities ahead. Our curiosity and desire to grow drives us to learn from our customers and those around us. Our people are empowered, accountable, and deliver. We pull together,

own - CBDPay Rate: R 67.35 per hourStart date: April 2023Our mission at Amazon is to be Earths most customer - centric company, and our award - winning Technical Support team is a key part of achievin

at To ExpectAs the Client Success Risk Operations Intern you will provide vital support to the Ozow customer facing teams. You will assist with the management of risk associated to Know Your Customer

experience in a general assistant (handyman) or similar roleKnowledge & ExperienceKey AttributesCustomer focused with a desire to provide excellent customer service.Able to translate ambiguity int

ty, and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training.Provides support to customers/users where the product is highly t

s to identify areas of possible improvement and risk.Plan and perform special investigation base on customer requirements.Technical training and support of customers on management systems and/or areas

HC GeneralistBringing smiles is what we do at TTEC for you and the customer. As a Human Capital Generalist working on site in Cape Town, youll be a part of creating and delivering amazing customer exp

Performs customer service activities and initiatives for limited number of products or clients.Job TitleCustomer Service RepresentativeJob DescriptionAre you a passionate Customer Service Advisor and

management methods, computer systems and other tools to support insurance policy administration and customer service.Job TitleResponsible Business CoordinatorJob DescriptionResponsible Business Coordi

13, 000 employees. Its privacy - first approach, long - term thinking, deep engineering focus, and customer - centric philosophy make it one of the world's most prolific technology companies. Headqua

ssistants; hire, manage and develop a teamSupport the operations team in delivering a world - class customer experience monitor and scrutinise department returns, defects and write offs, supporting th

an organisation that is:Passionate about its peopleFocused on delivering the very best tech to our customersOffering the flexibility to work how and where you are most successfulObsessed with our cus

dertake specific projects, in consultation with management, to facilitate HR activities and enhance customer serviceLeveraging and co - ordinating services from the rest of the HR Centers of Excellenc

tion. Experience leading a QA team - highly preferred. Proven experience managing metrics, ensuring customer satisfaction, and reporting statistical performance levels related to call center. Exceptio

This role is an opportunity for a technologist with a passion for Linux and Customer Success to build a career with Canonical and drive the success with those leveraging Ubuntu and open source product

meterMeasureAuditAdherence to the calendar; audit targetsCompliance % as per audit reports zero misses Process ComplianceCase targets 2 hours/ week logged to be updated with theprocessCustomer Service

oking for then Jurumani Solutions is the right place for you!Offering an environment where a strong customer service focus and the practice of working with the latest technologies and systems are beli

e building on a scale that will test our limits but when we break through, the impact on us and our customers will be profound.We are looking for a talented Photographer who will be focused on high -

fy logical business applications. Develops service models and prototypes and creates and implements customer feedback mechanisms. Responsible for needs analysis, task planning, process/data analysis a

Performs customer service activities and initiatives for limited number of products or clients.Job TitleCustomer Service RepresentativeJob DescriptionPurpose of the role:To assist customers by answeri

nage site merchandising for the departmentSupport the operations team in delivering a world - class customer experience monitor department returns, support the customer service team on product queries

technical implementations.Ability to clearly communicate solution decisions internally and with the customer throughout each project.Deliver projects across a range of project management methodologies

Prefered skillsClickUp, Customer Success, Process Improvement, Notion Productivity Software, monday.com, Lucidchart, Methodology, Project Management, Learning, HubSpotJob descriptionHangar49 is scalin

s in Cape Town guide their clients businesses in the creation of exceptional end - to - end digital customer experiences through a unique combination of expertise, technology, and insight.The organisa

ple who:are decisiveare continuously learning & improvingthink bigare proactiveobsess about the customer and the customer experienceare accountablecollaborateare trustworthy, approachable and open

asures to ensure optimal loading amountsResolve client issues telephonically - inbound and Outbound customer careSubmit daily, weekly and monthly reports and report on data and deliverables on a timel