IT Desktop Support Engineer is needed in Westville.
Requirements:
- 1st/2nd Line Remote & Onsite User Support
- Microsoft Windows & Office Application Support and Installation
- 3rd Party Application and Mobile Device Support
- Escalation of issues to 2nd & 3rd Line
- CompTIA A+
- CompTIA Network +
- Microsoft Certified Systems Administrator (or working towards it)
- Previous experience with Microsoft Office 365
- Proficient with Microsoft Windows 8.1/Windows 10
- Windows Server Administration
- Active Directory, Group Policies etc.
- Installation and troubleshooting of Applications
- Proficient at Printer, installation and configuration
- Wireless & Network Infrastructure support and configuration
- Excellent Client Facing, Written & Verbal Communication
- Self-Management & Strong Documentation
- Excellent communication skill, both in front of the client and via telephone
- Experience within the IT Outsourced Environment would be advantageous
- Creative problem solving ability
- Willingness to be on call
- Proven ability to troubleshoot under pressure
- A Team player with a "Can Do" attitude
- A distinct hunger to grow as an individual
- Microsoft office: 1 to 2 years
- Microsoft windows: 2 to 3 years
- Microsoft windows server: 1 to 2 years
- Comptia n+: 2 to 3 years
Email through CV, current salary, availability.
