Call centre agentJob search results in: IT, computing jobs in Johannesburg

ring Agent.This position is responsible for the monitoring and management of risk events within the call centre support division.Main Job FunctionsMonitoring and phoning of all customer high - risk al

TitleCall Centre AgentJob DescriptionEducationNational Certificate Level 4 (N4) / Grade 12 (Required)Languages

eduction of business risk and manage the escalation of potential complaintsImproving the quality of call center agents calls, emails, data capture and overall performance for the customers experience

es Service Desk Agent is the first point of contact for clients and vendors, responsible for taking calls, chat requests, or tickets, and Mailbox management and handling resulting incidents or service

Description To process customer requests via inbound or outbound calls and following the appropriate processes to ensure quick and correct action is taken. Receive and professionally answer incoming c

d experience you will have: Excellent listening and communication skills Experience of working in a call centre or other customer - driven environment desirable Good IT knowledge Experience of working

mer telephone inquiries regarding products, services, order status, and other general questions.Typically uses scripted dialogue and may escalate inquiry to product support, billing, sales, or return/

r focused individuals on a fixed term contract to process customer requests via inbound or outbound calls and following the appropriate processes to ensure quick and correct action is taken. Receive a

Description To process customer requests via inbound or outbound calls and following the appropriate processes to ensure quick and correct action is taken. Receive and professionally answer incoming c

Call Centre Agent Technical Support – 3 Month Contract with the option to extend Salary Grade/Band: R9600 CTC p.m. Benefits: A free gym on the premises Hours: Mon – Fri : 08h00 to 18h00 Saturdays: 09h