Customer serviceJob search results in: IT, computing jobs in Johannesburg

d run opportunities in the medium and long - termDefining dealsScope and document solutions to meet customer requirementsIdentify, assess and highlight client risks that could prove detrimental to the

for a tech security company About Our ClientTech security companyJob DescriptionContinually exceed customer expectations in the provision of services, pro - actively take service quality initiatives

r the quality and integrity of the Service Level Management process. He/she is the interface to the customer and to the other process managers.Key Roles and Responsibilities:Formulates and agrees with

ecutive, based at our Johannesburg office, you will play a key role in identifying and engaging new customers for Micromine. Your work will solidify customer relationships and convert leads into sales

st is to provide high level, high quality assurance role to the Business' cooperate clients, in the Customer Services Operations Centre.Role Responsibilities And Key Focus AreasTo provide a high level

TitleCredit ControllerJob DescriptionPurpose of Job:To collect outstanding amounts on allocated customers effectively and without delayTo prevent ageing on allocated debtors bookTo build and maintain

eams.Project is typically focused on the delivery of new or enhanced products to the improvement of customer satisfaction through the use of technology.Project management skills, rather than technical

experienced systems integrators, they play a crucial role in the planning and development of their customers, always looking for new ways of delivering real value and competitive advantage. They offe

les / Primary Functions Monitors and reports on service levels Owns the "front office" - all of the customer/user experience: Service Desk, Service Level Management, Customer Relationship, Availabilit

for shift changes to ensure service continuityReport and escalate incidents where necessaryReports customer line faults with ISs vendors. Coordinates with Vendors to restore fault as quickly as possi

ist with support functions Contribute to the research and assessment of new technologies as well as customer needs Monitor service levels and contribute to the development of standards and specificati

lves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities.The RoleIn Systems Management at Kyndryl, you will be critical in ens

icationsCommunicating via multiple media phone, e - mail, chatCreating documentation and delivering customer training where requiredHybrid role 100% home based, potential for some office attendance as

16, Server 2019, Server 2022 Have a basic understanding of VoIP and SIP (beneficial) Participate in Customer IT projectsAdhere to internal Administration & Operational processesProvide accurate an

Description Seeking well rounded and customer focused individuals on a fixed term contract to process customer requests via inbound or outbound calls and following the appropriate processes to ensure

you looking for a career in sales where the company you represent truly believes in delighting its customers and where the solutions youre selling reflect cutting - edge, market leading technologies?

Do you want to produce impactful support results for customers? Do you want to join a growing, thriving team where you will be empowered to drive successful outcomes? Do you have the skills to balance

.Ability to learn subject matter quickly and immediately apply knowledge.Consistently high level of customer - centric service and professional demeanor.Strong communication skills.Analytical mindset

complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to su

ts concurrently. Implements high - level systemsand applications. Deploys communication solutions orcustomer specific solutions to meet business andstrategic objectives. Key Deliverables / Primary Fun

Technical Support TechnicianAt Dell Technologies, world - class service doesnt end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need he

mportant that you have experience in working with Decision Makers and can identify and understand a customers problem and how to position a solution. You need to be confident and love getting in front

Role PurposeTo interact with customers to gather technical requirements, architect customer networks and compile solution proposal documentation in the converged communication space as part of the Sal

worldwide Artificial Intelligence (AI) commercial solution area organization working with strategic customers on establishing their AI Strategy. Specifically, you will lead strategic technical custome

ating model is designed to disrupt existing processes, enable scalability, drive value, and improve customer experience while reducing costs.Role And ResponsibilitiesWe are seeking a highly skilled an

s that help our clients achieve their business objectives.Oversees the technical support of company customers by field engineers, technicians, and support specialists, who are diagnosing, troubleshoot

Job description:Key Focus : The role of a Pre - Prod Engineer is to complete and finalise the Customer Product setup and perform Services implementation in the Service Center. Supervisor to the Team I

w process capabilities within the Finance Function which will result in step change improvements in customer, colleague and supplier experience and/or the release of financial benefit through working

d execute the Service Innovation strategy, aligned with the overall Business Unit goals, to enhance customer satisfaction, drive revenue growth, and gain a competitive edge in the market. Team Leaders

Our retail stores personify our vision and drive in providing our customers with a brilliant experience. Every detail is designed with the utmost care and attention and our people are driven to create

ies will include:The Operations Specialist will be accountable for the Daily SR Management of Fibre customer escalations and address non - compliance within the Escalations TeamConduct weekly operatio

ablishing processes and enforcing adherence to processes policies Outsourcing operations experience Customer Support Operations experience#dimensiondatacareers #dimensiondatacareers #dimensiondatacare

le of the Solution Designer is to support the Product and Project Management teams to define larger customer scope and requirements. The Solution Designer takes responsibility for the scope, requireme

ration designApplying Expertise and TechnologyRelating and NetworkingDelivering Results and Meeting Customer ExpectationsDeciding and Initiating ActionWriting and ReportingPersuading and InfluencingAd

across the globe in multiple time zones and be adept at understanding how business and residential customers work across MEA. We are looking for someone customer obsessed and technologically savvy wi

ective maintenance. Our culture expects and rewards team performance that engages directly with the customers and the facility infrastructure.Essential Job FunctionsEnsure the completion of the mainte

es of the Engineers, in line with performance targets. May be required to serve periodically on the customer service desk, providing third line telephonic, remote and on - site support and problem man

tions, and cybersecurity risk services with deep industry knowledge, incredible passion, and strong customer relationships.The EA will be responsible to create Enterprises that help differentiate Wipr

top 20 software company in the world, selling Cloud, Digital and AI solutions that enables superior Customer Experience for the top companies in Africa ? This is the role for you.What this role is:The

We are seeking an experienced Product Manager with a strong background in Customer Relationship Management (CRM) and Salesforce within the banking industry.The ideal candidate will play a crucial role

urg Office.As an integral member of the Finance Support team, you will be responsible for assisting customers with queries and problems relating Finance to the KCS application software. The department

ty, and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training.Provides support to customers/users where the product is highly t

s, multilateral organizations, and others on rules and regulations that are in the best interest of customers. We collaborate with technical, operations, public policy, business and public relations t

worldwide Artificial Intelligence (AI) commercial solution area organization working with strategic customers on developing AI projects. You will accelerate and scale Microsofts share of the AI market

erations area to facilitate the mitigation of risks, growth of the department's services or improve customer services.Education Essential A Matric Certificate or Equivalent NQF Level 4 Qualification I

mated campaigns, apply audience segmentation and insights, build selection rules logic for targeted customer communication.Develop and implement strategies and tactics that can help us acquire leads a

ake pride in everything we do, and encourage them to continue delivering exceptional service to our customers. We have built a supportive company culture that manages our customer's expectations, ensu

role of Security CE involves delivery of both transactional and subscription projects to strategic customers throughout the EMEAR theatre. Projects vary considerably between security reviews; design

o spot most occurring trends toprevent future problemsMaintain and update self - help documents for customers to speedup resolution timeIdentify red flags and escalate serious client issues to Teamlea

ty, and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training.Provides support to customers/users where the product is highly t

ations for credit vetting, activations and transfer of ownership; as escalated through the relevant customer acquisition workflow and queue management systems.Your Responsibilities Will IncludeTo perf

, Accounts Receivable, Cash Book, Inventory Control.Operations - Sales Order, Purchase Order, CRM - Customer Relationship Management, Service Manager, TMS - Truck Management System, Demand PlanningDes

rative mindset, working with cross - functional teams for a seamless offboarding experience. Strong customer service orientation and ability to manage client expectations. Cultural sensitivity and exp

cient and timely transportation of our cargo from the various suppliers, to either the warehouse or customer sites. A successful Logistics Coordinator should be able to ensure cost effective supply ch

ty, and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training.Provides support to customers/users where the product is highly t

ager, based at our office in Johannesburg, you will play a key role in identifying and engaging new customers for Micromine. Your work will solidify customer relationships and convert leads into sales

About This OpportunityWe are now looking for a Customer Marketing Manager to support customer engagements, drive account - based marketing execution and create impactful customer experiences with spec

ty, and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training.Provides support to customers/users where the product is highly t

ocess orientatedAttention to detail while still seeing the bigger pictureUnderstand convenience and customer serviceStrong analytical and critical thinking, ability to use data to make informed decisi

keholders.Broker and facilitate relationships between key IFS stakeholders, the SP and our existing customers and partners in the market;Ensure accurate information is maintained in the Customer Relat