Customer serviceJob search results in: IT, computing jobs in Johannesburg

great.This position reports to the Shift Manager. Your responsibilities will include:Outbound KPI's Customer orders to be shipped by 5pm dailyPicking and Packing Productivity Ensure that we meet compa

d run opportunities in the medium and long - termDefining dealsScope and document solutions to meet customer requirementsIdentify, assess and highlight client risks that could prove detrimental to the

ut upgrades and new feature deliveries, establish monitoring and alerting practices, participate in customer service configuration and scaling, ensure continuous service uptime and availability, and p

e - based and profitable relationships with relevant internal stakeholders to ensure high levels of customer satisfaction.Actively Managing the Online Sales Portals Manage the various teams that addre

"why" rather than the "what" of the business requestFacilitating the development of a Business CaseCustomer Requirements SpecificationFollow a structured process to listen to, understand and document

nd you can work from home. Forever.Oyster is growing fast, and we are looking for a Senior Manager, Customer Experience Tools to help us build and optimize a robust Tools team that will support Oyster

, DMVPN, PPTP, OpenVPN, GRE)Understand in detail call flow of PPPoE and IPoE setup.Design broadband customer solutions and write Solution ProposalsGood understanding of evolving technologies like Cont

s require that you are based within - 5 / +5 UTC time zones.Oyster is looking for a Director of Pay Customer Experience to help us build and deliver a best in class Customer Experience within the Pay

People Services and IT.Skills, know - how and experience:Must have: Considerable experience in HR, customer service or related field especially working with HRIS technology products including system

tem with SDM / Sales.Responsible for technical training to internal IGT System Team members and any customer training that might be required.Responsible for labour estimates for our system solutions (

r is to ensure the establishment and maintenance of key relationships between lines of business and customers with the key objective of ensuring that consistent and efficient support and services are

nal mannerOffer alternative solutions to clients (where appropriate) withthe objective of retaining customers and clients businessOrganize ideas and effectively communicate oral messagesappropriate to

ured product marketing plans.Oversees market research, monitors competitive activity and identifies customer needs.Establishes pricing strategies and develops marketing tools for successful product in

cel skillsSkillOral and written communication (L3)Planning and organisation (L3)Problem solving (L3)Customer Service Orientation (L3)Technical Expertise (L3)Attention to detailAnalysisAttributesTenaci

h account in line with business objectives and requirements.Ensuring effective service delivery and customer satisfaction.Actively monitor progress of account and feedback to the business.Operate as t

RequirementsMin 5 years of experienceTeam management/Team Lead functionSAP Stock & Distribution (SD) moduleSAP Materials Management (MM) moduleSAP Customer Service (CS) moduleApplication support managementDesired SkillsSAP SDSAP MM

teroperable with local industry practicesLead technical product discussions including requirements, customer experience, security with a high level of independenceWork with clients to gather requireme

be responsible for administrative duties and assisting the sales department in gaining and keeping customers. The sales support specialist's responsibilities include tracking sales leads, coordinatin

nd close deals.Work closely with cross - functional teams such as sales, marketing, operations, and customer service to ensure seamless delivery of products and services.Monitor and analyze account pe

ty, and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training.Provides support to customers/users where the product is highly t

ns our mission is simple: to design, implement and support high performance systems that enable our customers to source effectively, stock efficiently, sell profitably and service competitively on a G

mentReporting & Insights: Support EHOD & FBP team with End to end LoB specific reporting on Customer Revenue, Direct Costs & A&R for LoB profitability, analysis and insights to support

tive rateMonitoring of client digital attack surface exposures - Ownership through to resolution of customer impacting exposures - Liaison with clients to provide updates on exposure status - Escalati

gnmentReporting & InsightsSupport EHOD & FBP team with End to end LoB specific reporting on Customer Revenue, Direct Costs & A&R for LoB profitability, analysis and insights to support

operations running smoothly. The Administrator will be the face of the office and provide excellent customer service.The candidate will also handle HR administration, and all written and verbal employ

iding validation, support and alignmentReporting & InsightsEnd to end LoB specific reporting on Customer Revenue, Direct Costs & A&R for LoB profitability, analysis and insights to support

Our retail stores personify our vision and drive in providing our customers with a brilliant experience. Every detail is designed with the utmost care and attention and our people are driven to create

icationsCommunicating via multiple media phone, e - mail, chatCreating documentation and delivering customer training where requiredHybrid role 40% home and 60% office based, potential for limited tra

is to increase revenue, maximize processefficiency & cost - effectiveness, and ensure excellent customerexperience, through effective supervision of daily operations andpersonnel, contract complia

imited internet access for those in the townships of South Africa while providing the absolute best customer service and experience possible.Ikeja has a culture of innovation, urgency, frugality, and

events across both campuses, with the support of the broader admissions teamEnsure a high level of customer service throughout the admissions processGiven that Nova Pioneer Boksburg High School is op

creating the Next Generation Payment Ecosystem to help financial institutions, retailers, and their customers to transact digitally, with security, anytime and anywhere. Operating in 11 countries, the

/solutions. Uses in - depth product knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstrations. Assists the sales staff in assessin

ablishing processes and enforcing adherence to processes policies Outsourcing operations experience Customer Support Operations experience What will make you a good fit for the role?Join our growing g

itiesManage business intelligence and business - generated leads in a professional and timely mannerCustomer Service and Relationship ManagementLead analysis initiatives and service improvement review

rocesses with templates, documentation, and consultation minutes amongst other. Assist our internal customers with day to day HR queries such as overtime calculations, leave & payroll queries, UIF

rovements to current processes and methods. Provide the knowledge and skills that enable successful customer business outcomes. Working with smaller sales teams and providing operational management to

pen client relationships and optimize client performance by optimizing their portfolios and driving customer engagement through their lifecycle.Principal ResponsibilitiesThe Portfolio Management Senio

alations, and stewardship.self - motivated and driven to succeed with a passion for delivering first - class customer service.Licenses and certifications with business and quality assurance preferred.

ncies, Knowledge, And ExperienceAttention to detail, solid people skills, assertive disposition and customer obsessionCommunication, Presentation, And Critical Thinking Skills Are RequiredKnowledge of

alations, and stewardship.self - motivated and driven to succeed with a passion for delivering first - class customer service.Licenses and certifications with business and quality assurance preferred.

ionWhat will make you a good fit for the role?Knowledge Matric or equivalent NQF Two years AgeSkillsCustomer service orientation (L2)Attention to detail.Oral and written communication (L2)Technical Ex

nd delivery of DMLT services in South Africa and also internal projects.Your Main Tasks AreIdentify customer's business needs and designing and architecting the appropriate solution proposal from the

creating the Next Generation Payment Ecosystem to help financial institutions, retailers, and their customers to transact digitally, with security, anytime and anywhere. Operating in 11 countries, the

eir processes. The onboarding team plays a central role in the company, working closely with sales, customer success, and product teams to understand client needs and deliver successful implementation

red to take risks and fearless to bring our authentic selves to work. The team youll be part of The Customer Experience organization provides a common interface to customers including account and rela

d run opportunities in the medium and long - termDefining dealsScope and document solutions to meet customer requirementsIdentify, assess and highlight client risks that could prove detrimental to the

s and have the most diverse professional and cultural backgrounds.Join our SupportYourApp team as a Customer Support Consultant to kick - start your carrier in Tech. Get the most agile digitalized tra

reate awareness.Creates content and maintains the knowledge base relevant.What we are looking for : Customer service orientedAble to thrive in a rapidly - growing environment while maintaining integri

e your dreams and ambitions awaits you at Old Mutual Personal Finance Advice.Desired SkillsInsuranceCustomer CareCustomer FocusRelationship BuildingEntrepreneurshipProfessionalismResilienceNetworkingF

eir contribution matters.Want to be a part of our team?The purpose of the role is to understand our customers and how best to serve them, relevant to themarket and current market trends, through train

ere everyone feels they can belong and their contribution matters.Want to be a part of our team?The Customer Service and Support function are responsible for activities related to assisting, supportin

nowledge and understanding of the dealer space and the various players within the industry.A strong customer service background.Key ResponsibilitiesBuild, maintain, and create strong dealer relationsh

ions as requiredPromptly answering the questions of staff and other stakeholdersProviding excellent customer service and maintaining relationships with vendorsPreparing and filing forms and other docu

t, BrightEdge, Ahrefs, & SEM Rush on an enterprise and global scaleSolid grasp of marketing and customer journeys, personas, company brand, messaging, and positioningProven SEM experience and succ

oactive approachDocument workflow for Team useWork across 2nd /3rd lineFollow best business practiceCustomer serviceNetworks, Win & Mac user supportIf this sounds like your dream job and youd like

, InTune, maintenance, problem solving)Ticketing systems such as FreshdeskAnti - virus softwareGood Customer serviceGDPR and Cyber essentials practical (prerequisite)Duties include but are not limited

ystems that are aligned with vision and designs set out for the venture and/or the productTransform customer/prospect process paths, technical specifications, technology solution options, solutions ar

TitleContact Centre Agent ECCJob DescriptionThe Agent is responsible to effectively assist customers with general and specific queries, by providing a consistent standard of service and compliance and

Role PurposeThe roles main focus is to ensure a world - class delivery of technical services and customer experience through the management of the Fixed and Digital services CRM technical platforms, p