Customer success managerJob search results in: IT, computing jobs in Johannesburg

nd driving sales engagements. Youre motivated by the desire to solve critical challenges facing our customers secure environment, so youre prepared to connect them with a solution for every stage of t

related product and service portfolio Prepare EPCM, OEM and Partners contacts, build and maintain a customer focused network Prepare and negotiate proposals in cooperation with other involved professi

. Works with stakeholders to meet their expectations. Ensures that deliverables are accepted by the customer. Works with the team to keep as close as possible to the Plan. Setting deadlines inline wit

delivery of Service Integration Management in assigned areas, achieving and exceeding all relevant customer service and contractual agreements to achieve BCX strategic and operational goals and objec

ue growth by building a close relationship with the Distributor and Business Partners, ensuring New Customer Acquisition success, driving business and marketing plans with Business partner and impleme

trusted advisor when it comes to payment solutions.This role is Johannesburg - based, however, the customer base may be regional.TasksStrategicIn this role, you will be managing the strategic relatio

complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to su

powered solutions in its mission to free the world of cyber disruption. We protect more than 8, 400 customers from the worlds most complex threats, including ransomware, cloud, and SaaS attacks.Our ro

trusted advisor when it comes to payment solutions.This role is Johannesburg - based, however, the customer base may be regional.TasksStrategicIn this role, you will be managing the strategic relatio

ar solutions, and delivering those through visual problem - solving.Leading the way with talking to customers in usability interviews and testing to validate ideas to achieve a high - quality experien

ing barriers to understanding by connecting software, teams, and the tools they need.Every day, our customers in over 100 countries work to develop mineral resources more sustainably, design and build

you looking for a career in sales where the company you represent truly believes in delighting its customers and where the solutions youre selling reflect cutting - edge, market leading technologies?

complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to su

ations. This position's primary function is to provide applications and solutions consulting to the customer and project team by understanding, analysing and translating those requirements to enhance,

le of the Solution Designer is to support the Product and Project Management teams to define larger customer scope and requirements. The Solution Designer takes responsibility for the scope, requireme

rnal and external stakeholdersThe Environment:com employees are entrepreneurial and dynamic, smart, customer - centric, fun and have the shared ambition of takealot.com being the leading e - commerce

Customer Success AdvocateWe're your dream customer team!In this role your core focus will be on ensuring customer delight. You will be responsible as the first point of contact to assist your customer

We are seeking an experienced Product Manager with a strong background in Customer Relationship Management (CRM) and Salesforce within the banking industry.The ideal candidate will play a crucial role

based Security innovations, Microsoft is ideally placed to think outside of the box and protecting customers, and partners around the world.In the Security Specialist Manager team we are looking for

erations area to facilitate the mitigation of risks, growth of the department's services or improve customer services.Education Essential A Matric Certificate or Equivalent NQF Level 4 Qualification I

mated campaigns, apply audience segmentation and insights, build selection rules logic for targeted customer communication.Develop and implement strategies and tactics that can help us acquire leads a

ists.Big Data & AI is an integral part of our companys strategy and is focused on improving our customer experience, provide hyper - personalized recommendations and unlock efficiencies.In South A

About This OpportunityWe are now looking for a Customer Marketing Manager to support customer engagements, drive account - based marketing execution and create impactful customer experiences with spec

ocess orientatedAttention to detail while still seeing the bigger pictureUnderstand convenience and customer serviceStrong analytical and critical thinking, ability to use data to make informed decisi

based Security innovations, Microsoft is ideally placed to think outside of the box and protecting customers, and partners around the world.In the Security Specialist Manager team we are looking for

Account Manager SMB / Commercial Customer Development (Upsell)Provide our customers with relentless protection against Cyber ThreatsKnow how to make a customer of years feel just as important as the d

, product training and ongoing support.Essential FunctionsLead cross regional or cross - functional customer service & implementation delivery and initiatives. Manage and own all facets of operati

ing model Understand the impact of business trends and emerging technology on our clients and their customers and staff Generate value by working with our clients to create innovative solutions to bus

, product training and ongoing support.Essential FunctionsLead cross regional or cross - functional customer service & implementation delivery and initiatives. Manage and own all facets of operati

African citizenRelevant qualification Proven track record in client success, account management, or customer service Excellent communication, interpersonal, and problem - solving skills Strong analyti

any products.Assists the sales staff in assessing potential application of company products to meet customer needs and preparing detailed product specifications for the development and implementation

nt.Key ResponsibilitiesThis role will involve liaising internally and externally to manage specific customers and influence solutions. Building relationships at all levels including board and executiv

cale sales and service, channel development, opportunity identification and targeted high potential customer engagement.This role requires deep partnership across the broad Mid - market team, the abil

responsible for driving revenue growth and bringing in net new business from prospects and current customers and PartnersIn this role you will help to solve the business needs of prospects and custom

responsible for driving revenue growth and bringing in net new business from prospects and current customers and PartnersIn this role you will help to solve the business needs of prospects and custom

Apply now and tap into INFUSEmedia's growth!The Client Success Expert is responsible for developing customer relationships that promote retention and loyalty. Works closely with customers to ensure th

rove this exceptional performance. We remain focused on growing our core business, diversifying our customer base and building new businesses and services, enabling people around the world to use elec

nd you can work from home. Forever.Oyster is growing fast, and we are looking for a Senior Manager, Customer Experience Tools to help us build and optimize a robust Tools team that will support Oyster

tem with SDM / Sales.Responsible for technical training to internal IGT System Team members and any customer training that might be required.Responsible for labour estimates for our system solutions (

cess intelligence and automation at more than 10, 000 organizations across 90 countries. Youll help customers accelerate their digital transformation, bringing them a quicker, easier, better way to wo

r is to ensure the establishment and maintenance of key relationships between lines of business and customers with the key objective of ensuring that consistent and efficient support and services are

med and empowered.Coordinate the roll - out of our software platform between internal stakeholders, customers, and key partners worldwide, while staying on timeline (or effectively communicating chang

teroperable with local industry practicesLead technical product discussions including requirements, customer experience, security with a high level of independenceWork with clients to gather requireme

mentReporting & Insights: Support EHOD & FBP team with End to end LoB specific reporting on Customer Revenue, Direct Costs & A&R for LoB profitability, analysis and insights to support

gnmentReporting & InsightsSupport EHOD & FBP team with End to end LoB specific reporting on Customer Revenue, Direct Costs & A&R for LoB profitability, analysis and insights to support

s will be: Plan, Manage and Control the rollout of the deployment activities for whole or part of a customer project ensuring the project is delivered in the scope of contractual obligations and withi

creating the Next Generation Payment Ecosystem to help financial institutions, retailers, and their customers to transact digitally, with security, anytime and anywhere. Operating in 11 countries, the

systems.JIRA and Smartsheet project management is essential.Knowledge of MS Visio is a benefit.CJM (Customer journey mapping).UML (unified modelling language)BPMN (Business process modelling notation)

usted partner to global organisations, the company delivers future - focused solutions that enhance customer experiences and enable businesses to stay ahead of the digital curve. Driven by a passion f

creating the Next Generation Payment Ecosystem to help financial institutions, retailers, and their customers to transact digitally, with security, anytime and anywhere. Operating in 11 countries, the

eir processes. The onboarding team plays a central role in the company, working closely with sales, customer success, and product teams to understand client needs and deliver successful implementation

eir contribution matters.Want to be a part of our team?The purpose of the role is to understand our customers and how best to serve them, relevant to themarket and current market trends, through train

ere everyone feels they can belong and their contribution matters.Want to be a part of our team?The Customer Service and Support function are responsible for activities related to assisting, supportin

a share in the profit of the business.Mandatory Skills / Requirements - 3 to 4 years experience in:Customer Success, Relationship Management, Account Management, or similarA breadth of knowledge acro

Prefered skillsBusiness - to - Business (B2B), Sales, Sales Management, Customer Relationship Management (CRM), Recruiting, Lead Qualification, Communication, Oral Communication, Sales Processes, Busi

, InTune, maintenance, problem solving)Ticketing systems such as FreshdeskAnti - virus softwareGood Customer serviceGDPR and Cyber essentials practical (prerequisite)Duties include but are not limited

edDuties include but not limited to - Setting up the system including entering opening balances for customers and suppliersAbility to amend the nominal ledger and create chart accounts reportsDealing

argets relating to revenue growth, activities, profit margin, a mix of products and services sales, customer retention and customer acquisition. Adhere to all quality standards and processes, for the

nd after development. This includes testing functional and non - functional aspects of the product, customer support & visits, supporting sales team, Technical issues, etc. Reporting to: Digital E

ons Manager with the service delivery requirements as per the SLA Manage all remedy cases Support / Customer relationship as part of current SLA Change Control Assist with Time sheets / overtime / Sta