Lear, a global automotive technology leader in Seating and E-Systems, enables superior in-vehicle experiences for consumers around the world. Our diverse team of talented employees in 38 countries is driven by a commitment to innovation, operational excellence, and sustainability. Lear is Making every drive better by providing the technology for safer, smarter, and more comfortable journeys. Lear, headquartered in Southfield, Michigan, serves every major automaker in the world and ranks #186 on the Fortune 500. Further information about Lear is available at lear.com, or follow us on Twitter @LearCorporation
PURPOSE OF THE ROLE
IT Support for East London production JIT applications, systems and services based at the East London production facility. Previous manufacturing/JIT/automotive experience preferred but not essential.
Key Responsibilities Would Include
- Complete online daily checklist activities.
- Providing 1st/2nd line technical support & problem analysis/rectification.
- Ensure documentation and procedures are maintained and improved in accordance with ISMS and Sarbanes Oxley requirements.
- Ensuring pro-active monitoring of systems using key performance indicators and dashboards.
- Ensuring performance and availability of all computer systems including hardware, networks, IT security and telecommunications are maintained within the agreed SLAs.
- Monitor Ivanti call logging system and resolve production tickets within agreed SLA.
- Maintain Computer systems to current corporate standards Windows 10 / Server 2019.
- Scorecard compliance activities including system patching, antivirus and CM.
- Purchasing for all IT operations service requirements.
- Configuring all onsite hardware including desktops, laptops, printers, scanners, thin clients, industrial PCs.
- Deploying hardware into production environment to agreed schedules within maintenance windows.
- Processing New user equipment requests / processing Leaver data and equipment requests.
- Monitoring customer sequences messages.
- Providing support on production systems LPS and LJS
- Maintenance and upkeep of networking infrastructure, ensuring stability of LAN/WAN by proactive monitoring and resolving issues, to include Cisco switch configuration, fault finding and hardware upgrades.
- Monitoring Avamar Backup processes.
- Virtual Server monitoring and preventative maintenance to ensure 100% uptime.
- Ensuring all corporate requirements are delivered satisfactorily and on time.
- Disaster recovery corporate compliance and failover testing practices.
- Software license, inventory and hardware maintenance management.
- General administration and housekeeping of hot swap equipment and materials in IT Storage
National Diploma or Degree in Information Systems and / or MCSE
Related Experience
- At least 5 years work experience in IT System Support Environment.
- At least 3 years work experience in manufacturing/automotive support environment preferred.
- Hardware - HP Servers and SAN/EMC storage solutions.
- Windows Server 2016/2019 | MS SQL Server 2012/2016 | Windows 7/10 | Microsoft Office 365.
- Cisco certification advantageous.
- VMware vSphere knowledge advantageous.
- Working knowledge of IT technologies and best practices essential.
- Experienced IT professional with proven ability to multi-task and work independently in a fast-paced JIT environment.
- Strong interpersonal skills.
- Ability to communicate effectively with internal and external business partners.
- Team player.
- Innovative thinker with capability of driving business improvement through the company.
- Able to work with tight deadlines to meet business requirements.
- Continuous Improvement Background
- Understanding of EDI flows and troubleshooting
Additional Requirements
Occasional on call and/or onsite support scheduled on a team rotation basis, when required to support customer demand or perform major system/infrastructure changes.
Lear Corporation is an Equal Opportunity Employer, committed to a diverse workplace.
Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the United States without sponsorship. Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.
