The Office of the Chief Information Officer (OCIO) is a customer service organization dedicated to providing information technology (IT) solutions and leadership to advance DOL's mission. More information on the OCIO is available on our website and LinkedIn accounts. To view our current vacancies visit Join OCIO.
This position is inside the bargaining unit.
This is a TERM NTE 4 YEARS position. It can be extended an additional 4 years for a total of 8 years.
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Duties
Selectee(s) will report to an assigned DOL office location on a regular basis and be eligible for telework as determined by agency policy. This is not a remote position. Offices are located in: Washington, DC; Beckley, WV; Pittsburgh, PA; Boston, MA; New York, NY; Philadelphia, PA; Atlanta, GA; Cleveland, OH; Chicago, IL; Kansas City, MO; Denver, CO; Lakewood, CO; Dallas, TX; San Francisco, CA; Seattle, WA; Jacksonville, FL; Sandy, UT; Arlington, VA; Triadelphia, WV. For specific locations, see: DOL offices. Advertised salary reflects the pay range for the above locations. Upon selection, salary will be set in accordance with the selectee's assigned duty location.
Duties are listed at the full performance level, GS-13:
- Performs work that is concerned with Agency information technology (IT) programs, providing advice and consultation on IT matters to Agency and Department officials.
- Serves as a technical expert to communicate both verbally and in writing in order to present information to audiences with varying backgrounds in the IT field, prepare policies, guides, and procedures, as well as issue papers indicating study results and recommendation.
- Serves as a liaison for the Agency on IT programs and services and makes recommendations to resolve issues in accordance with Agency methods, guidelines, and precedents.
- Serves as a technical expert to advance knowledge of IT principles, concepts, and methods and skill in applying these to practical situations in order to create both traditional and creative solutions for a variety of unique and recurring problems.
- Evaluates the effectiveness of existing programs. Identifying new processes, techniques, and procedures to upgrade and enhance protocols. Conducts evaluations, audits, and reviews. Gathers and analyzes findings, organizes documentation, consults with systems users, and develops recommendations.
- Develops requirements that result in the reduction of costs and improvement of the quality of a wide range of customer business processes.
- Perform other duties assigned.
Conditions of Employment
- Must be at least 16 years old.
- Must be a U.S. Citizen.
- Candidate required to obtain the necessary security/investigation level.
- Requires a probationary period if the requirement has not been met.
For GS-12: Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-11 in the Federal Service.
For GS-13: Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-12 in the Federal Service.
Specialized Experience is the experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform the duties of the position successfully, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level.Qualifying specialized experience for GS-12 includes:
- Experience drafting, reviewing, editing, and providing input to written materials, including program guidance, informational/decision memoranda, program performance analysis and results, Service Level Agreements (SLAs), briefings, reports, etc.
- Experience supporting efforts to drive to enterprise goals; developing a collaborative IT strategy, and coordinating a Governance Board structure.
- Experience developing responses to inquiries from GAO, OMB, OIG or Congressional inquiries; contributing to analytical studies and cost-benefit analyses; and supporting presentations to senior level management.
- Experience drafting, reviewing, editing, and providing input to written materials, including program guidance, informational/decision memoranda, program performance analysis and results, briefings, reports, etc.
- Experience coordinating efforts to drive to enterprise goals; developing a collaborative IT strategy; coordination of a Board structure.
- Experience developing responses for senior management to inquiries from GAO, OMB or Congressional inquiries; has addressed key performance reporting requirements for agency investments; contributes to analytical studies and cost-benefit analyses; and has supported presentations to SES level management.
- Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
- Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
This job does not have an education qualification requirement.
Additional information
This position is being filled through the Direct Hire Authority. Traditional rating and ranking of applications do NOT apply. The Veteran's preference does not apply.
This position is inside the bargaining unit. If the duty location is within the Washington, D.C. metropolitan area, the position will be included in the Local 12, AFGE bargaining unit. If the duty location is outside the Washington, D.C. metropolitan area, the position will be included in the NCFLL bargaining unit.
Click here for Career Ladder Promotion Information
DOL seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. DOL fosters a diverse and inclusive work environment that promotes collaboration, flexibility, and fairness so that all individuals can participate and contribute to their full potential.
Refer to these links for more information: GENERAL INFORMATION, REASONABLE ACCOMMODATION, ADDITIONAL DOCUMENTATION, FORMER FEDERAL EMPLOYEES
As a condition of employment, all personnel must undergo a background investigation for access to DOL facilities, systems, information and/or classified materials before they can enter on duty: BACKGROUND INVESTIGATION
Click here for Telework Position Information
Based on agency needs, additional positions may be filled using this vacancy.
The Department of Labor may use certain incentives and hiring flexibilities, currently offered by the Federal government to attract highly qualified candidates. Click here for Additional Information.
The Fair Chance Act (FCA) prohibits Federal agencies from requesting an applicant's criminal history information before the agency makes a conditional offer of employment. If you believe a DOL employee has violated your rights under the FCA, you may file a complaint of the alleged violation following our agency's complaint process Guidelines for Reporting Violations of the Fair Chance Act.
Note: The FCA does not apply to some positions specified under the Act, such as law enforcement or national security positions.
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- Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Office of the Assistant Secretary for Administration and Management
200 Constitution Avenue NW
Washington, DC 20210
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