Posted on: 16 June 2023
ID 862972

IT Support Services Engineer Level 1

Employment Type: Permanent

Derivco is boldly leading the way as a next generation tech company. With a vision to become the formidable force in the tech industry, we are constantly pushing the boundaries of innovation to create cutting-edge solutions that set new standards.

Our team of over 2000 global experts is made up of trailblazers who embody our core values of creativity, passion, and a relentless pursuit of excellence. Together, we are on a mission to revolutionise the iGaming world and beyond.

By joining Derivco, you will have the opportunity to contribute to our vision, to shape the future of technology, and to be part of a team that is setting the standard for what's possible. Come and join us on our journey to be the formidable next generation tech company, and together, let's create a future beyond imagination.

We are seeking individuals with technical expertise in Application/Server Management and Support, Database Administration, and Scripting. Ideally, candidates should have certification or knowledge in two or more of the following areas: SQL, Windows Server, IIS, Network Administration, Cloud Migration, DevOps, and Container Adoption.

Successful candidates will be responsible for ensuring the highest possible uptime of production environments and minimizing negative business impacts resulting from technical issues. They will provide technical leadership, optimize the IT engineering practices of the team, design solutions for large projects throughout the organization, and plan for future, collaborating with software engineering teams.

The purpose of this role is to support, maintain and update existing and new operator environments and to act as a supporting mechanism for the respective product/feature.

A role that combines your technical skill as well as your ability to collaborate, work within a high performing team.

You will be managing both internal and external stakeholders, whilst working alongside your innovative team. And, because its Derivco, you can expect to be working on the most cutting-edge technologies on offer.

Key Accountabilities
  • Deployment of configuration changes and development releases, and support thereof
  • Providing a service to the software development teams
  • Handling Escalations and System Support
  • Managed Software Deployments
  • Perform Testing
  • Investigating and resolving or escalating events raised-Incident Management
  • Capacity Management planning
  • Development of Client Relationships
  • Operator Engagement
Key Requirements
  • Cloud related and programming experience, advantageous:
    • Infrastructure as Code
    • CI/CD
    • Cloud Cost Management
    • Packaging (e.g. Containers)
    • Orchestration
  • Microsoft SQL essential
  • Server hardware and configuration - Windows server
  • IIS
  • F5 Load Balancer (advantageous)
  • Basic Powershell scripting
  • Networking
  • Monitoring technologies such as SCOM, Graphite, ELK
Are you ready to take your seat amongst the best? Apply now!
Occupation:
IT, computing jobs


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