Job Description
This role supports the smooth running of the production applications and infrastructure and is individually accountable for achieving results through own efforts.
Skills & Responsibilities
- Monitor and manage batch processing and applications on Mainframe and Open Systems
- Ensure the overall delivery of service is of a quality standard (as measured against Service Agreements).
- Perform day to day operational activities which included periodic system checks, IPLs, housekeeping, Start/End of day procedures, system health checks, etc.
- Call logging and escalations.
- Ensure the successful completion of Mainframe and Open Systems workloads.
- Accountable for achieving results through own efforts with the assistance of defined operating procedures.
- Creates temporary fixes within systems operational procedures to achieve Service Level Agreements.
- Provides technical advice and consultation.
- Implements cost saving /optimisation initiatives.
- Participates in systems handover process (OSSP).
- Acquires and applies knowledge of business processes, procedures, policies, and practices.
- Communicates effectively regarding support related activities.
- 3-5 Years IT Operating experience
- ITIL Certification
- TSO/ISPF, JCL, Scheduling tools (Control M or similar), ECS
- Support model includes 24x7 shift hours.
Education
Closing Date
05 April 2023
Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.
All prospective employees are required to disclose their vaccination status as part of the recruitment process.
Please refer to the Old Mutuals Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.
