Key Responsibilities Include
- Hardware & Software Maintenance - VOIP / Telephone, multi-functional printers & PC's, laptops and iPads
- Server and network maintenance & troubleshooting
- Sophos Antivirus
- Create and contribute to the maintenance of the IT departments Disaster Recovery Plan
- First line support through the company's call logging - investigate incidents- rectify and report back
- Managing Helpdesk for all users in the Group (Nationally)
Desired Skills
- LAN/WAN network protocols
- MCSE
- IT infrastructure maintenance
- Server & Network maintenence
- Troubleshooting
- Sophos antivirus